Insights From The Verdantix 2023 Tech Roadmap On Space And Workplace Management Technologies

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Insights From The Verdantix 2023 Tech Roadmap On Space And Workplace Management Technologies

Verdantix will soon release the latest iteration of its Tech Roadmap on space and workplace management technologies. Serving as an update to the 2020 edition, this instalment adds five new technologies, analysing a total of 26. The findings from the report are visualized in the Verdantix flagship Tech Roadmap graphic, which provides a high-level summary of the maturity phase, business value, and pace of innovation of each technology relative to the others.

Firms are now starting to solidify their hybrid working policies, with the after-effects of the COVID-19 pandemic having caused permanent changes in the way that organizations approach their workplace strategies. The current unpredictable nature of the post-pandemic workplace is exemplified by the fact that 41% of 350 respondents to a recent Verdantix survey plan to boost investment in workplace management software to support hybrid work. As a result, a multitude of software solutions – encompassing workplace management, real-time space monitoring, space reservation, workplace restacking, Wi-Fi occupancy analytics, and occupant engagement – are on the rise.

One of the standout trends apparent in the 2023 edition of the Tech Roadmap is the rapid acceleration of AI in the market. The amount of private investment in AI in 2021 was roughly $93.5 billion, double that of the previous year. We have already seen the explosive arrival of OpenAI’s ChatGPT in late 2022/early 2023 – with a $10 billion investment from Microsoft. In the space and workplace domain, AI chatbots and assistants can be used to help schedule meetings and locate facilities, as well as to assist with generic workplace tasks such as file organization, information extraction and analysis, and content summarization. These are just a few of the ways in which AI can influence the modern workplace: the ongoing AI revolution will reveal more and more use cases as its journey powers on.

Another technology that has generated a lot of hype is the metaverse – an extensive network of virtual spaces where users can interact with each other in similar ways to the physical world (see Verdantix Market Insight: Making Sense Of the Metaverse For Real Estate Executives). Some early examples of this technology in action include organizations using the metaverse to hold small virtual interviews or meetings in a simulated workplace environment, and onboarding new recruits and contractors. Accenture, for example, uses virtual reality (VR) to train and onboard its new employees. Theoretically, the metaverse could serve as a platform to host virtual events such as conferences for an unlimited number of attendees, or could provide a virtual office environment where multiple employees can collaborate on projects at the same time. However, such examples require a much more powerful data infrastructure than that which is currently available. Nonetheless, given the progress made so far in this space, we may not have to look too far into the future for this to become a reality (no pun intended).

To learn more about the 26 technologies in the space and workplace management roadmap, read the full report: Verdantix Tech Roadmap: Space And Workplace Management Solutions (2023).

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Joy Trinquet

Senior Analyst

Joy is a Senior Analyst in the Verdantix Smart Buildings practice. Her current research agenda focuses on integrated workplace management systems/connected portfolio intelligence platforms (IWMS/CPIP), building systems integrators, and space and workplace management solutions. Joy joined Verdantix in 2019, having previously worked at BNP Paribas Asset Management as a business development intern. She earned a BA degree in Economics with a concentration on policy, as well as dual minors in computer science and business studies, from New York University.