Verdantix Green Quadrant Benchmarks 10 Most Prominent Operational Resilience Software Vendors

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Verdantix Green Quadrant Benchmarks 10 Most Prominent Operational Resilience Software Vendors

The inaugural 2024 Verdantix Green Quadrant: Operational Resilience Software report provides a deep, quantitative and qualitative analysis of 10 leading vendors offering operational resilience (OpRes) capabilities in the risk management software market. These span OpRes and critical event management (CEM) specialists, governance, risk and compliance (GRC) and enterprise risk management (ERM), and IT heritages. Vendors highlighted in this report are Archer, Corporater, Fusion Risk Management, MetricStream, Motorola (Noggin), OneTrust, Origami Risk, SAI360, Riskonnect and ServiceNow.

Our analysis draws on the findings of a 59-point questionnaire, live software demonstrations with vendors, detailed customer interviews and previous Verdantix research, such as the Verdantix Smart Innovators: Operational Resilience Software, Verdantix Global Corporate Survey 2023: Risk Management Budgets, Priorities & Tech Preferences, and Verdantix Global Corporate Survey 2023: Risk Software Brands Recognition reports. Our analysis finds:

  • A growing trend towards consolidated risk management to achieve resilience. 
    Resilience that is limited to some sections of a business is insufficient, as future disruptions cannot be accurately predicted. Senior executives across different industries are increasingly recognizing that true OpRes requires a comprehensive and cohesive strategy, rather than fragmented efforts. As firms move towards unification, they are in search of integrated solutions that can support them through the complexity of regulatory compliance and address vulnerabilities throughout their operations. 

  • Two-way relationship between buyers and vendors delivering extra value.
    Verdantix observed that the active involvement of buyers in software development has driven the creation of out-of-the-box resilience solutions, particularly in highly regulated and advanced industries such as insurance, and in industries newer to OpRes, for example hospitality. Co-creation is a dynamic strategy that allows buyers to share specific challenges and insights, which developers leverage to craft customized, scalable solutions that integrate critical business services, operations and customer journeys into a cohesive framework to meet precise needs. 

  • Vendors continually innovating to improve resilience planning and client outcomes. 
    Software vendors are relentlessly pursuing innovative solutions to tackle the complexities of modern business environments that impact resilience. Growing customer demand and competition among vendors are fuelling this rapid pace. Vendors are not just focused on building robust systems; they are also dedicated to continuously refining their solutions to optimize business operations for maximum efficiency. Notable innovations are the deployment of digital twin technology for corporate governance and the revolutionizing of change management through AI.

To see the full analysis, download the report here.

Green Quadrant Operational Resilience Software 2024 Figure

 
Industry Analyst

Elizabeth is an Industry Analyst in the Verdantix Risk Management practice. Her current research agenda focuses on enterprise risk management, risk management information systems, organizational and strategic resilience, and global risk management trends. Prior to joining Verdantix, Elizabeth worked in corporate risk management roles across the financial and tech industries, where she gained hands-on experience of executing risk management strategies. She holds an MBA degree with a specialty in finance from the University of Lagos.