Green Quadrant: Operational Resilience Software 2024
Katelyn Johnson
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Executive Summary
This report is the inaugural Verdantix Green Quadrant on operational resilience (OpRes). It provides a detailed, fact-based benchmark of 10 of the most prominent OpRes software solution providers in the market. Based on the proprietary Verdantix Green Quadrant methodology, our analysis comprised 90-minute live product demonstrations with pre-set scenarios, desktop research, and vendor responses to a 59-point questionnaire covering six functional, four technical and eight market momentum categories. Verdantix also conducted interviews with 11 software users and reviewed the data from our global survey of 200 risk management decision-makers. Verdantix research finds that the OpRes software market consists of providers from multiple backgrounds, operating in a competitive and expanding environment. Vendors are differentiating themselves by offering easily configurable and scalable OpRes software, leveraging advancements such as digital twins, AI and generative AI (GenAI), and adjacent capabilities for crisis and critical event management. Among the firms analysed in this study, four providers – Motorola Solutions (Noggin), OneTrust, Corporater and SAI360 – demonstrated leading OpRes capabilities. This report is an essential tool for C-Suite and senior executives and decision-makers, such as chief risk officers, heads of risk, operational resilience managers, COOs, chief compliance officers and CEOs. It cuts across industry boundaries, guiding firms on their digital resilience journeys across a number of sectors.
The state of the operational resilience (OpRes) software market
Operational resilience manages risk from a different perspective
The OpRes software market is expanding
OpRes software vendors are pioneering innovative solutions through strategic deployments
A one-size-fits-all approach fails to meet resilience standards
Buyers demand cost-effective solutions that support their resilience frameworks
Two-way relationship delivers extra value in the OpRes software market
Green Quadrant for operational resilience (OpRes) software 2024
Green Quadrant methodology
Scope and methodology for the 2024 Green Quadrant OpRes software study
Evaluated providers: selection criteria
Evaluation criteria for OpRes software
Archer overview
Analyst insight: Archer’s key risk quantification tool extends beyond its IT GRC roots
Corporater overview
Analyst insight: Corporater offers a first-of-its-kind governance solution for resilience
Fusion Risk Management overview
Analyst insight: Fusion draws on its operational resilience legacy to deliver specialized resilience solutions
MetricStream overview
Analyst insight: MetricStream excels in ICT risk management, with a focus on quantification and regulatory compliance
Motorola Solutions (Noggin) overview
Analyst insight: Noggin’s OpRes solution supports firms with an improved incident management capability
OneTrust overview
Analyst insight: OneTrust provides market-leading regulatory management capabilities to ease compliance-related challenges
Origami Risk overview
Analyst insight: Origami Risk’s OpRes solution stands out for its analytics and reporting functionality
Riskonnect overview
Analyst insight: Riskonnect leverages Salesforce Platform analytics and reporting functionality to boost its resilience capabilities
SAI360 overview
Analyst insight: SAI360’s OpRes solution refines risk reporting across industries
ServiceNow overview
Analyst insight: ServiceNow draws on its heritage in the space to deliver strong IT resilience infrastructure
Figure 2. Verdantix OpRes software capability definitions
Figure 3. Solutions in the risk management software market address risks in different ways
Figure 4. Intersection of OpRes, GRC and ERM software capabilities
Figure 5. Heritage of OpRes software providers
Figure 6. Key OpRes market transactions 2019-2024
Figure 7. Functional capabilities criteria for OpRes software
Figure 8. Technical capabilities criteria for OpRes software
Figure 9. Momentum criteria for OpRes software
Figure 10. Functional capabilities scores
Figure 11. Technical capabilities scores
Figure 12. Momentum scores
Figure 13. Green Quadrant for operational resilience software 2024
About the Authors
Elizabeth Babalola
Senior Analyst
Elizabeth is a Senior Analyst at Verdantix, where she delivers in-depth research to support corporate executives in strengthening operational resilience, optimizing insurance ...
View ProfileKatelyn Johnson
Senior Manager
Katelyn is a Senior Manager at Verdantix, specializing in enterprise risk management and external risk and resilience. She helps executives navigate today’s evolving ris...
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