Strategic Focus: Addressing Energy Management In Retail

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Executive Summary

This study assists retail energy leaders, facilities directors, operations executives and sustainability teams in evaluating the next phase of energy management in retail. In this sector, energy decisions are no longer limited to utility reduction, but shape customer experience, product integrity, store resilience and portfolio operating performance. Stores are commercial assets and live trading environments, and energy management must connect building controls, refrigeration, lighting, digital systems, workforce routines and customer comfort with the revenue outcomes each site is designed to protect. Drawing on Verdantix research, market examples and provider interviews across building controls, energy services, retail operations and AI-enabled optimization, this report sets out why retailers are investing, which operating constraints still determine performance, and how AI, centralized services and modelling are changing the business case for 2026 and 2027.
Summary for decision-makers
Energy management in retail 2026-2027
Core concerns about energy management in retail remain true
Realities in 2026-2027 indicate the need to develop smarter strategies
New technology and services are rapidly becoming mainstream
AI and the future of energy management in retail
Implications for retail energy leaders
Figure 1. Energy consumption by end-use in US food sales and mercantile buildings (2018)
Figure 2. Retailers and restaurateurs are scaling energy management around operational outcomes
Figure 3. AI and integration are enabling centralized energy operations

About the Authors

Claire Stephens

Claire Stephens

Research Director

Claire Stephens is a Research Director at Verdantix, leading research into technologies and services shaping the real estate and the built environment, encompassing ...

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Joy Trinquet

Joy Trinquet

Principal Analyst

Joy is a Principal Analyst at Verdantix, specializing in real estate, facilities and workplace technology, with a particular focus on integrated workplace management systems/c...

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