Strategic Focus: Buyer Insights From The Supply Chain Sustainability Software Green Quadrant

Published 14 January 2025 by Guy Lewis, Elisa Molero & Kim Knickle,
ESG & Sustainability Supply Chain Sustainability Software Sustainable Supply Chain Strategic Focus

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Executive Summary

Verdantix conducted interviews with software customers of participating vendors in the Green Quadrant: Supply Chain Sustainability Software 2024 to gain insights into how the software is being used, potential challenges and pain points with user experiences, and the value that the software brings to buyers. The reference calls were conducted with customers from a range of industries and a broad spread of different buying titles. Prospective buyers should use this report to help avoid common pitfalls, target areas of high value in their own software selection process, and align organizational needs and sustainability ambition with a software provider and its supporting capabilities. 

Table of contents

Eighteen supply chain sustainability software buyers describe their experiences
Buyers are focused on identifying, assessing and monitoring their suppliers’ sustainability performance
Buyers are often well-versed in the solutions landscape from previous experience
The supplier proposition has emerged as integral to software selection criteria

Table of figures

Figure 1. Selection advice for buyers of supply chain sustainability software
Figure 2. Key buyer requirements for supply chain sustainability software support and services

Organisations mentioned

About the authors

Guy Lewis

Industry Analyst
Guy is an Industry Analyst in the Verdantix ESG & Sustainability practice. He currently leads research on circular economy software and services and supports research across several other ESG and sustainability themes. Prior to joining Verdantix, Guy was an energy specialist helping to optimize member experience, through which he gained knowledge of both operations and smart technologies. Guy holds a BA in Geography from the University of Manchester, with a placement year at the University of Queensland.

Elisa Molero

Industry Analyst
Elisa Molero is an Industry Analyst in the Verdantix ESG & Sustainability practice. Her current research agenda focuses on emerging solutions and global market trends around supply chain sustainability. Her background is in Economics, Leadership and Governance (BSc, University of Navarra). Prior to joining Verdantix, Elisa worked as a research analyst at the Centre For Economic Performance at the London School of Economics, where she completed a Master’s degree in Global Politics, with Distinction.

Kim Knickle

Research Director, ESG & Sustainability
Kimberly Knickle is Research Director of the ESG & Sustainability practice at Verdantix. Her research areas encompass ESG regulations and reporting, ESG risk, supply chain sustainability, circular economy, social impact, and sustainable finance. Kim has worked for more than 20 years in the IT industry, providing research and analysis to help companies invest wisely in new technologies. Before joining the analyst industry, she held various roles in IT services, engineering and product safety testing, beginning her career at Underwriters Laboratories, Inc. Kim holds an MBA from Boston University and a BS in Electrical Engineering from Cornell.

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