Strategic Focus: Buyer Insights From The Supply Chain Sustainability Software Green Quadrant

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Executive Summary

Verdantix conducted interviews with software customers of participating vendors in the Green Quadrant: Supply Chain Sustainability Software 2024 to gain insights into how the software is being used, potential challenges and pain points with user experiences, and the value that the software brings to buyers. The reference calls were conducted with customers from a range of industries and a broad spread of different buying titles. Prospective buyers should use this report to help avoid common pitfalls, target areas of high value in their own software selection process, and align organizational needs and sustainability ambition with a software provider and its supporting capabilities. 
Eighteen supply chain sustainability software buyers describe their experiences
Buyers are focused on identifying, assessing and monitoring their suppliers’ sustainability performance
Buyers are often well-versed in the solutions landscape from previous experience
The supplier proposition has emerged as integral to software selection criteria
Figure 1. Selection advice for buyers of supply chain sustainability software
Figure 2. Key buyer requirements for supply chain sustainability software support and services

About the Authors

Guy Lewis

Guy Lewis

Industry Analyst

Guy is an Industry Analyst in the Verdantix ESG & Sustainability practice. He currently leads research on circular economy software and services and supports research acro...

Elisa Molero

Elisa Molero

Senior Analyst

Elisa is a Senior Analyst at Verdantix, specializing in supply chain sustainability. Her research covers 100 vendors in the supply chain sustainability market, supporting buye...

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Kim Knickle

Kim Knickle

Research Director

Kim Knickle is a Research Director at Verdantix, bringing more than two decades of analyst experience to the evolving world of sustainability. Her current research spans ESG a...

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