Global Corporate Survey 2019: Smart Building Technology Budgets, Priorities & Preferences

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Executive Summary

This report helps real estate and facility directors to benchmark their firms’ smart building technology strategies, investments and priorities over the next 12 months. It also helps facility services firms and providers of smart building technologies to align their business and product plans with market demand. The data was gathered through 304 phone interviews with firms across 18 industries and all major economies. The survey reveals how improving the comfort of occupants has becoming the top objective for firms. More than half the firms interviewed anticipate budgets will grow for different types of real estate and facilities software, with new investments going to space and workplace management, capital planning and maintenance management. The IoT is making its mark too, with a growing number of firms looking to invest in IoT platforms.

Table of contents

Global Corporate Survey 2019: Smart Building Technology Budgets, Priorities & Preferences
Annual Global Survey Of Over 300 Real Estate Occupiers 

Corporate Real Estate Executives Aim To Balance Occupant Experience With Cost Efficiency
Employee Wellbeing Trumps Cost Efficiency In Real Estate Strategies For A Second Year Running 
Space Utilization And The IoT Will Shape Facilities Strategies Over The Next Three Years  

Executives Plan To Extend Investments In Facilities Management And Workplace Technologies
Executives Tap Into Multiple Functions To Fund Technology Investments
Firms Plan To Expand Deployments Of Workplace Technologies And Environmental Sensors 
Executives Are Planning To Expand Software Deployments Across Real Estate And Facilities Processes 
Executives Hold Different Visions For Data Management In The Future 

Real Estate Executives Are Evaluating Their Options To Expand Their Use Of The IoT

Table of figures

Figure 1. Geographical Location Of Interviewees 
Figure 2. Industry Categories Of Firms Surveyed 
Figure 3. Real Estate Strategic Objectives Over The Next Three Years 
Figure 4. Real Estate Executives’ Priority Initiatives For The Next 12 Months 
Figure 5. Market Trends Shaping Real Estate Strategies Over The Next Three Years 
Figure 6. Business Functions Funding Real Estate Technology Implementations 
Figure 7. Smart Building Technology And Services Expenditure Changes For 2020 
Figure 8. Smart Building Hardware Deployments 
Figure 9. Software Investment By Real Estate And Facilities Management Process 
Figure 10. Software Investment Plans By Type Of Software 
Figure 11. Real Estate Executives’ Software Strategies For The Next Five Years 
Figure 12. Deployment Of IoT In Facilities Management Across Nine Usage Scenarios 

About the authors

Susan Clarke

Research Director

Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace management systems and IoT platforms for buildings. Her research expertise also includes a broad range of energy management technologies and energy services. Susan has eight years of experience in technology research. She holds a MSc from the University of London in Sustainable Development.

Rodolphe d’Arjuzon

MD and Global Head of Research
Rodolphe co-founded Verdantix in 2008 and directs the firm’s research strategy across all practice areas. Rodolphe has over 20 years of experience in technology research and strategy consulting. He previously worked for Barclays Bank and L.E.K. Consulting. Rodolphe holds a PhD in Physics from the University of Cambridge.

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