Sustainability Services Firms And Their Inflection Point

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Sustainability Services Firms And Their Inflection Point

The sustainability services market is undergoing a significant transformation. Amid mounting anti-ESG sentiment in the US – underscored by a surge of executive orders – and the ripple effects of the Omnibus proposal, the industry is experiencing a substantial shake-up. However, while the implications are profound, they are not necessarily negative. For services firms, the current moment presents a critical opportunity to adapt, reposition and lead. Here are five key areas to watch:

  • Evolving language: ESG has become a toxic term, particularly in the US. In Europe, many have viewed the acronym as reductive – failing to capture the broader ethos of sustainability (see Verdantix Goodbye ESG, Hello Big And Small Sustainability). Services firms may need to update the terminology they use, but the substance of their service offerings should stay the course.

  • Shifting buying concepts: organizational priorities are shifting (see Verdantix Strategic Focus: Unpacking The EU Omnibus And Its Impact On Sustainability Software). The lens is moving from compliance to resilience, from DEI (diversity, equity and inclusion) to holistic people strategies. However, the underlying goal remains the same: futureproofing the organization. Services firms must learn to speak to new stakeholders – risk officers, operations leads and human resources (HR) heads – and reframe the value they deliver. Expect rising demand for operational transformation over traditional data management and disclosure services, with a focus on tangible, sector-specific sustainability challenges.

  • Regional divergence: what once felt like a converging global movement is fragmenting along regional lines. Even as the US and EU pull back to varying degrees, other countries push forward. Case in point: while attention fixated on US political headwinds and the Omnibus kerfuffle, the Sustainability Standards Board of Japan (SSBJ) quietly released its first Sustainability Disclosure Standards, signalling its commitment to reporting aligned with the International Sustainability Standards Board (ISSB) (see Verdantix Hopping On The ISSB Bus: Japan Confirms Its Commitment To Voluntary Reporting). Services firms must tune into these regional dynamics to stay relevant, recognizing that sustainability investment is not slowing down, but becoming more nuanced.

  • Long-term plays in a short-term dip: the market may look uncertain at present, but the long-term trajectory remains bullish. Service providers that stay focused and invest smartly during the downturn will be best-positioned to lead the next wave. Merger and acquisition (M&A) activity can be particularly strategic right now, with valuations dipping and future capabilities up for grabs. Patience and foresight will be rewarded.

  • Leading by example: a provider’s own sustainability commitment and credentials have long been a key selection criterion for buying decisions in this market (see Verdantix Strategic Focus: Customer Insights Into ESG & Sustainability Consulting Services). Now is the time to double down. Demonstrating authentic commitment – not just to clients, but within a firm’s own operations – can be a powerful differentiator in an uncertain market.

The times they are a changin’ – and sustainability services firms must evolve with them. This isn’t a retreat; it’s a realignment. Those who move with agility and intention will emerge stronger when the dust settles.

To learn more, keep an eye out for our upcoming report on the impact of US headwinds and the Omnibus proposal on sustainability services. 

Priyanka Bawa

Senior Analyst

Priyanka is a Senior Analyst in the Verdantix ESG & Sustainability practice. Her current research focuses on ESG and sustainability consulting services and social aspects of ESG regulations, reporting and disclosures. Prior to joining Verdantix, Priyanka led diversity, equity and inclusion (DE&I) research in the legal and environment sectors. She holds a DPhil in Social Policy from the University of Oxford.