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Green Quadrant® Sustainable Technology Services (Global) 2013

Date: 14 March 2013

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 29 pages, 13 figures

Executive Summary

This Green Quadrant® report provides a detailed and fact-based comparison of 16 of the leading sustainable technology service providers globally. The analysis is based on interviews with 15 buyers representing firms with revenues of $183 billion, supplier responses to a 53 point questionnaire and detailed supplier interviews. The study finds that the most popular sustainability projects today are energy reduction, environmental management and sustainability performance reporting, but leading firms now look towards enterprise-wide transformational initiatives that will increase revenue and improve their brand and reputation. The objective, fact-based analysis concludes that four suppliers currently lead the market: Accenture, CGI, Deloitte and IBM. These four suppliers offer the broadest and deepest set of capabilities and can best meet firms’ needs as they design and implement their transformational sustainability strategy programmes.

TABLE OF CONTENTS

STATE OF THE MARKET FOR SUSTAINABLE TECHNOLOGY SERVICES
Market Opportunities Have Evolved From Green IT To Line Of Business Environment And Energy Projects

SUSTAINABILITY LEADERS HAVE BROAD TECHNOLOGY REQUIREMENTS
Continuity Rules: Compliance, Cost Cutting And Sustainability Reporting Top Buyers’ Priorities
Over The Past Two Years Most Firms Have Used Tech Services Providers
In The Next Two Years Firms Will Continue To Buy From Tech Services Providers
Buyers Expect Transparency, Disclosure And Leadership From Their Tech Services Provider

GREEN QUADRANT®: SUSTAINABLE TECHNOLOGY SERVICES
Green Quadrant Methodology
Evaluated Suppliers: Selection Criteria
Evaluation Criteria For Technology Services Providers
Among Eight Market Leaders, Accenture, CGI, Deloitte And IBM Offer Outstanding Capabilities
Investment By Atos, Dimension Data, TCS And Wipro Pays Off As They Enter The Leaders’ Quadrant
Four Specialists Have Solid Corporate Sustainability Credentials And Proven Capabilities
Four Providers Offer Focused Commercial Capabilities, But Have Weaknesses In Corporate Sustainability Performance

TABLE OF FIGURES

Figure 1. Three Phases Of Sustainable Technology Services Market Development
Figure 2.
Investment In Sustainable Technology Projects In The Past Two Years
Figure 3.
Advisory & Implementation Investments With Tech Service Providers
Figure 4.
Assistance With Projects Over The Next Two Years
Figure 5.
How Buyers Assess Tech Services Providers On Sustainability Strategy
Figure 6.
How Buyers Shortlist Tech Services Providers On Sustainability Performance
Figure 7.
Buyers’ Awareness Of Tech Service Providers’ Sustainability Services
Figure 8.
Buyers’ Preferred Sustainable Tech Services Providers
Figure 9.
Capabilities Criteria For Sustainable Technology Service Providers
Figure 10.
Momentum Criteria For Sustainable Technology Service Providers
Figure 11.
Green Quadrant® Sustainable Technology Service Providers
Figure 12.
Capability Scores For 16 Sustainable Technology Service Providers
Figure 13.
Momentum Scores For 16 Sustainable Technology Service Providers

ORGANIZATIONS MENTIONED

Abeam Consulting, Accenture, Atos, BearingPoint, BMW, BP, Britehouse SSD, BT, Capgemini, CDP, Celerant Consulting, CGI, City of New York, Clear Carbon, Cognizant, CSC, Daimler, dcarbon8, Deloitte, Dimension Data, Domani, EDF, Electricity North West, FedEx, FIFA, France Telecom, Fujitsu Ltd, General Electric, HCL Technologies, Hitachi Consulting, HP, IBM, Intel, Infosys, KMPG, LG CNS, Lockheed Martin, Logica, Louis Vuitton, Mahindra Satyam, Michelin, NASA, NV Energy, NTT, NTT Data, Origin Energy, Pacific Gas and Electric, Philips, PRIZIM, Renault, SAP, Siemens, Siemens IT Solutions and Services, SIS, Steria, TCS, Tieto, UGI Utilities, UK Ministry of Defence, UN Global Compact, Unisys, West Monroe Partners, Wipro

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