The New Verdantix EHS Software Green Quadrant: Insights For Customer Shortlists In 2017 And Beyond
The fourth version of the Verdantix benchmark of EHS software applications and vendors has been released today following a six month research process. The benchmark assesses 20 vendors and their applications on 251 criteria spanning usability, mobile apps, deployment options, data management capabilities, the full range of EHSQ processes and 78 criteria relating to vendor success such as brand awareness, revenue growth and organizational resources. As part of the research Verdantix interviewed 316 EHS decision-makers who select, implement and use EHS software. What are the new insights for customers looking to invest in a new EHS app or replace an old one?
Firstly, picking the best fit vendor is no longer just about finding the application which aligns best with your feature/function needs and business requirements. Buyers need to anticipate the impacts of intense competition over the next 3 years because small vendors are being acquired, private equity investment and acquisitions of EHS software vendors by large entities such as UL and Wolters Kluwer are reshaping competitive dynamics. Vendor selection risk needs to be carefully thought through.
Secondly, user interface expertise, cloud deployment and mobile applications demonstrate their importance in generating a higher return on investment by massively increasing usage of EHS software by frontline workers. The only problem is that not all vendors are investing fast enough in user interface upgrades and many mobile applications lack the usability demonstrated by mobile-centric vendors. Buyers need to be extremely rigorous in having edge users outside of the EHS function test out different applications to identify barriers to adoption.
Thirdly, ten vendors made it into the Leaders’ Quadrant in the 2017 EHS software benchmark. This demonstrates that differentiating is getting harder. But the software which scores highest from vendors like Enablon, Cority and Intelex, offers significantly more functionality out-of-the-box. In our customer interviews we heard that too many vendors promise to deliver software to support specific processes such as job hazard analysis only to find out that they need to configure the entire workflow and plug in regulatory content themselves. EHS software needs to be more than an empty workflow configuration engine.
Scores of customers have already used prior Verdantix Green Quadrant benchmarks to select vendors for their EHS software shortlist and also to add structure to their RFP requests. As an independent research firm, Verdantix is ideally placed to provide unbiased research and advisory services that support customers in their selection of the best fit EHS software application. To learn more, apply to attend the Verdantix webinar: ‘New EHS Software Benchmark: How To Select The Best Fit Vendor’ taking place on Thursday August 24 at 11am EST.