Buyer Insights: Feedback From The 2025 ESG & Sustainability Reporting Software Green Quadrant

Lily Turnbull

Lily Turnbull

Kim Knickle

Kim Knickle

18 Jul, 2025

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Executive Summary

This report provides insights from 35 interviews conducted with software users as part of the recently published Verdantix Green Quadrant study of 21 vendors in the ESG and sustainability reporting software market (see Verdantix Green Quadrant: ESG & Sustainability Reporting Software (2025)). Vendors, prospective buyers and investors should use this report to understand the primary needs and preferences of buyers, and the best practices and use cases of ESG and sustainability reporting software. Verdantix interviewed buyers across a wide range of industries, regions and job titles, encompassing heads of sustainability, chief compliance officers and environmental managers, and spanning various departments, such as sustainability, compliance, internal audit, human resources (HR), EHS and procurement. Our research reveals that buyers value integrated platforms, customization capabilities, continuous product innovation and consulting service support. 

Summary for decision-makers
Thirty-five buyers of ESG and sustainability reporting software describe their experiences
Buying concepts reflect corporate sustainability maturity and evolving priorities
Buyers value integrated platforms, customization capabilities and service support
Buyers advise futureproofing software procurement through adequate preparation, planning and communication
Figure 1. Key ESG reporting frameworks influencing spend
Figure 2. Questions to ask in an ESG and sustainability reporting software RFP

About the Authors

Lily Turnbull

Lily Turnbull

Senior Analyst

Lily is a Senior Analyst at Verdantix, where she delivers in-depth research to help executives navigate ESG, sustainability and product innovation, and make confident decision...

Kim Knickle

Kim Knickle

Research Director

Kim Knickle is a Research Director at Verdantix, bringing more than two decades of analyst experience to the evolving world of sustainability. Her current research spans ESG a...

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