Smart Innovators: Operational Resilience Software

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Executive Summary

Regulatory compliance, stakeholder expectations and the growing volatility of the risk landscape highlight the importance of operational resilience. Organizations are increasingly adopting digital solutions to tackle governance and data management hurdles. This report serves as a valuable resource for buyers seeking operational resilience software, offering a comprehensive benchmark of capabilities across 16 solution providers. It encompasses essential industry-agnostic capabilities for the future of operational resilience, namely, governance, risk management, ICT risk management, physical asset management, workforce and talent management, and supply chain management. Executives should use this report to evaluate vendors' capabilities across 12 key functionality areas, for informed decisions when purchasing operational resilience software solutions. In turn, vendors can utilize this report to enhance their solution capabilities and better meet evolving business demands.

Table of contents

Digital solutions help businesses navigate pressures around operational resilience
Keeping up with the pace of change in a shifting risk landscape is difficult
Introducing the operational resilience software market
Evaluated firms and selection criteria
Vendors from a range of backgrounds target the operational resilience software market
Core capabilities essential for building operational resilience
Innovative features from major and specialized players simplify the complexities of operational resilience
More firms will adopt operational resilience solutions
Uncharted territories in operational resilience solutions will harm strategic implementation

Table of figures

Figure 1. The demand for operational resilience software is driven by a variety of factors
Figure 2. Operational resilience software capabilities map
Figure 3. Operational resilience software assessment criteria
Figure 4. Operational resilience software providers: capabilities assessment 

About the authors

Elizabeth Babalola

Industry Analyst
Elizabeth is an Industry Analyst in the Verdantix Risk Management practice. Her current research agenda focuses on enterprise risk management, risk management information systems, organizational and strategic resilience, and global risk management trends. Prior to joining Verdantix, Elizabeth worked in corporate risk management roles across the financial and tech industries, where she gained hands-on experience of executing risk management strategies. She holds an MBA degree with a specialty in finance from the University of Lagos.

Bill Pennington

VP Research, EHS & Risk Management
Bill is the VP Research for the Verdantix EHS & Risk Management practices. His current agenda focuses on understanding the evolution of EHS and enterprise risk management, evaluating emerging strategic risks and benchmarking technology buyers’ budgets, priorities and preferences globally.

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