Smart Innovators: Computerized Maintenance Management Systems

Executive Summary

This report offers an in-depth analysis of the current state of the computerized maintenance management system (CMMS) market, focusing on 16 innovative vendors with the most comprehensive solutions. It provides buyers with a high-level assessment of these vendors and their offerings, and helps executives understand how their capabilities compare across six key assessment criteria: asset information management; inspections and audit management; inventory and materials management; procurement management; work order and workforce management; and business intelligence and analytics. Our interviews reveal that challenges such as reducing equipment downtime, extending asset lifespan, managing compliance and improving operational efficiency are driving renewed interest from customers and sparking aggressive product development from vendors. Lastly, we offer insights into future trends that will shape the next evolution of CMMS.