Buyer’s Guide: Industrial Asset Management Technology Implementation Services (2025)

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Executive Summary

Goals to improve safety, cut costs, decarbonize operations and extend the life of critical assets are driving asset maintenance initiatives up the corporate ladder for industrial firms. The Verdantix 2024 industrial operations and maintenance survey found that 84% of industrial firms plan to increase their maintenance budgets over the next 12 months, while 46% aim to digitally transform their plant operations and maintenance activities (see Verdantix Global Corporate Survey 2024: Industrial Operations And Maintenance Services Budgets, Priorities And Tech Preferences). In the wake of this, industrial firms are increasingly turning to consultants – in particular, industrial asset management (IAM) technology implementation providers – to help them navigate the complexities of modernizing their maintenance strategies. This report provides executives at industrial firms involved with asset maintenance activities with an overview of 13 prominent IAM technology implementation service providers. The analysis is drawn from questionnaires, existing Verdantix research and publicly available information. Executives from a variety of business functions, grappling with asset maintenance challenges, should use this report to help build an effective asset management implementation and partnership strategy.

Table of contents

Summary for decision-makers
The Verdantix Buyer’s Guide to industrial asset management (IAM) technology implementation services
Defining IAM technology implementation services

IAM technology implementation services span five categories
Demand for IAM technology implementation services is on the uptick
The IAM implementation services market is governed by diverse implementer heritages and in-house preferences
IAM technology implementation services cover a wide range of consulting engagements
Buyers should consider service provider portfolios to accelerate and futureproof IAM digitization efforts
Selection criteria for the 2025 IAM technology implementation services Buyer’s Guide
Arcadis’s digital intelligence division delivers comprehensive AIP and EAM software implementation services
Bilfinger improves efficiency and sustainability through robust IAM implementation services and advanced partnerships
BPD Zenith accelerates and enhances Maximo implementations with industry-specific solutions
Cohesive leverages strong ties with Bentley Systems and IBM to offer comprehensive digital asset management services
HCL Technologies defines and builds maintenance strategies for complex asset types
Hitachi Digital Services combines the Lumada APM solution with a strong partnership network to deliver end-to-end IAM solutions
MACS streamlines implementation, data management and training challenges associated with IBM Maximo
MaxGrip leverages deep domain expertise and a people-centric approach for EAM and APM deployments
NTT DATA Business Solutions boasts strong ERM integration and EAM implementation capabilities
Pinnacle offers data-driven asset reliability and integrity management through its hybrid software and services offering
Radix provides bespoke APM and industrial data management services to asset-intensive industries
Wood delivers innovative IAM software and services to accelerate digital transformation and decarbonization across the energy sector
WSP draws on its engineering heritage to support asset management technology implementation

Table of figures

Figure 1. IAM technology implementation service offerings
Figure 2. List of IAM technology implementation service providers 
Figure 3. Arcadis overview
Figure 4. Bilfinger overview
Figure 5. BPD Zenith overview
Figure 6. Cohesive overview
Figure 7. HCL Technologies overview
Figure 8. Hitachi Digital Services overview
Figure 9. MACS overview
Figure 10. MaxGrip overview
Figure 11. NTT DATA Business Solutions overview
Figure 12. Pinnacle overview
Figure 13. Radix overview
Figure 14. Wood overview
Figure 15. WSP overview

Organisations mentioned

A3J Group, ABB, ABS Group, Accenture, ActiveG, Advanced Reliability Technologies, AECOM, Aize, Allied Mills, ALLSERV, Altria, Amazon Web Services (AWS), AMCL, Amentum, AppDynamics, Aptean, Aquitas Solutions, Arcadis, Arcwide, ASAP Group, AspenTech, AssetOne, Athabasca University, ATS, Augury, Ausenco, Automation Anywhere, Avenue IT, AVEVA, Azima DLI, Baker Hughes, Banetti, Baringa, Bechtel, Bentley Systems, Bilfinger, BKV, Black & Veatch, Blue Prism, Boston Consulting Group (BCG), Boston Dynamics, BP, BPD Zenith, Burns & McDonnell, C3 AI, Capgemini, Carnegie Mellon University, Cenosco, Cepsa, CGI, Cognite, Cohesive, Comau, Composabl, Copperleaf, Credo, CT ACTIVA, Cupix, Danone, Dassault Systèmes, Databricks, DataSeer, Deighton, Deloitte, Devon Energy, DFKI, Dimension Software, DIREXYON, DNV , DP World, DroneDeploy, EAM Solutions, EAM-SWISS, Elementz, Emerson, Enexis, Envecon, EPCOR, Eptura, Esri, EY, EZMax, Flexware Innovation, Fluke Reliability, Fujitsu, Galanthus Partners, Gasunie, GE Vernova, GHD Group, Google, GTT, Gurobi, Gwinnett County Department of Water Resources, HCL Group, HCL Technologies (HCLTech), Heineken, Hewlett Packard Enterprises (HPE), Hexagon, HF Sinclair, Hitachi, Hitachi Digital Services (HDS), Hitachi Energy, Honeywell, Humbly Grove Energy, HUVR, IBI Group, IBM, iCare, IDEO, ifm, IFS, Inductive Automation, InfoConsulting, Infor, Infosys, Inovaantage, Institute of Asset Management (IAM), Intel, Interloc Solutions, International Organization for Standardization (ISO), IOTA, Itus Digital, Jacobs, Japan Organization for Cross-regional Coordination of Transmission Operators (OCCTO), JR Automation, KBR, Kongsberg, KPMG, L3Harris, Lamb Weston, LEXCO, LinkedIn, LKAB Malmtrafik, Lloyd’s Register (LR), London Heathrow Airport, MACS, Massachusetts Institute of Technology (MIT), MaxGrip, MaximoCon, McKinsey & Company, Mercedes-Benz, Metegrity, Microsoft, Microsoft Hololens, MISTRAS Group, MuleSoft, MySQL, National Cooperative Highway Research Program, Natuvion, NavVis, Net Results Group, NHS Highland, Nintex, Norsk Hydro, NTT Data Business Solutions, NTT DATA Group, NVIDIA, NVMS, Ofgem, Oman Gas Company (OGC), OQ (formerly Oman Oil Company), Oracle, Öresund Metro, OSIsoft, PA Consulting, Palantir, Panaya, Peacock Engineering, Pemex, Pfizer, Pinnacle, Pix4D, Planon, Pragma, Prelical Solutions, Prevas, Projetech, Prosci, Purdue University, PwC, Qlik Sense, Qualtrics, Radix, Rockwell Automation, RSK Group, SAP, Sapphire Systems, SBS Global, Schneider Electric, ScienceSoft, Scottsdale Water, Seeq, ServiceNow, Severn Trent Water, SFG20, Siemens, Simpson Associates, Skydio, Snowflake, SOCAR (State Oil Company of the Republic of Azerbaijan), SPIE, Stagecoach, Stanford University, Starschema, Stork, Sund & Bælt, SymphonyAI, Tate & Lyle, TCS, Tech Mahindra, TechnologyOne, TenneT, Total Digital, TotalMobile, Transport for London (TfL), Trendminer, Trinity Bridge, Trustwise, TÜV SÜD, UC Berkeley, UiPath, UK Medicines and Healthcare products Regulatory Authority (MHRA), University of Cambridge, US Federal Transit Administration, US Food and Drug Administration (FDA), VEERUM, Verusen, Vetasi, Viewport.ai, Visionaize, Visualise Info, VMWare, Wipro, Wood, Worley , WSP, WSSC Water, Xplorobot, Yokogawa, Zeblok, Zendesk, ZNAPZ

About the authors

Kiran Darmasseelane

Principal Analyst
Kiran is a Principal Analyst in the Verdantix Industrial Transformation practice. His current research agenda focuses on emerging solutions and global market trends across the process industries, with a particular interest in APM, AIP and process simulation solutions. Prior to joining Verdantix, Kiran worked at Siemens DI, where he gained experience in advanced process modelling and digital twin technologies. Kiran holds an MEng in Chemical Engineering from the University of Nottingham.

Malavika Tohani

Research Director, Industrial Transformation
Malavika leads the Verdantix Industrial Transformation practice. The team’s current research focusses on digital technologies and services that enable industrial operations become safer, efficient and sustainable such as asset maintenance and performance, industrial AI and data management, connected workforce and field service management, process safety and industrial engineering, design and construction. Malavika has over 20 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

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