Strategic Focus: Customer Insights Into Risk Intelligence Software

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Executive Summary

This report draws on interviews with buyers of risk intelligence software conducted for the Verdantix 2026 Green Quadrant (see Verdantix Green Quadrant: Risk Intelligence Software (2026)), together with findings from the Verdantix 2026 global corporate risk survey of 301 risk leaders (see Verdantix Global Corporate Survey 2026: Risk Management Budgets, Priorities And Tech Preferences). It examines how firms assess risk intelligence software, as they replace manual scraping and in-house tools with commercial solutions. The report finds that buyers judge risk intelligence software more on the trustworthiness of its signal than on the volume of data behind it.

This report is for chief risk officers, heads of risk and risk managers. It follows a buying journey in three parts, exploring how signal quality determines the value of risk intelligence software, addressing the AI governance buyers expect vendors to build in, and noting the advice that experienced users offer their peers. The report finds that advice centres on testing vendors against a firm’s own suppliers, jurisdictions and languages before buying, as well as rolling out software in stages after selection.

Summary for decision-makers
Risk intelligence buyers judge software on the trustworthiness of its signal
Quality of AI outputs is paramount for buyers, because a wrong signal is a useless signal
Buyers expect AI governance to be built into risk intelligence software
Experienced users advise buyers to test vendors on their own risks, and to phase rollouts

Figure 1. How firms gather risk intelligence
Figure 2.
View of future risks
Figure 3.
Barriers to AI adoption in risk management
Figure 4.
AI investment priorities

About the Authors

Kieron Redpath

Kieron Redpath

Analyst

Kieron Redpath is a Risk Management Analyst at Verdantix, where he contributes to research on third-party risk management and the evolving regulatory landscape. His specific a...

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Luis Niño

Luis Niño

Senior Manager

Luis leads the risk management research team at Verdantix, focusing on how regulatory requirements intersect with GRC strategies and delivering insights that help clients unde...

View Profile

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