Strategic Focus: Confronting The Rising Cost Of Poor Quality
Access this research
Access all Quality Management Software content with a strategic subscription or buy this single report
Need help or have a question about this report? Contact us for assistance
Executive Summary
As quality failures create costs that extend far beyond scrap, rework and corrective actions, the rising cost of poor quality (COPQ) is becoming an increasingly important business performance concern. This report examines the financial and operational impact of poor quality, the barriers to addressing underlying causes, and how fragmented quality processes and data can limit visibility into recurring problems. It explores how organizations can shift from correcting failures to preventing them, including through connected quality management system (QMS) technologies that link quality data and enable earlier intervention. Quality leaders can use these insights to strengthen prevention, build the business case for quality investment and reduce the recurring costs of poor quality.About the Authors
Entesar Khalil
Industry Analyst
Entesar is an Industry Analyst in the EHSQ team at Verdantix, delivering research on quality management technologies and the market trends shaping modern EHSQ functions. Speci...
View Profile
Nathan Goldstein
Senior Manager
Nathan is a Senior Manager at Verdantix, specializing in EHS software and the convergence of sustainability, EHS and operational risk. He leads research that helps corporate d...
View ProfileOther related content
Manufacturing is entering a new phase of transformation. Investment in AI, computer vision and connected technologies is accelerating, shaped in part by the renewed push toward dom...
20 October, 2026
From the 2018 Lion Air and 2019 Ethiopian Airlines 737 MAX crashes to the 2024 Alaska Airlines 737 MAX 9 door plug incident, Boeing has faced a succession of high-profile safe...
14 October, 2026
Most industrial firms can point to the platforms they've deployed: a historian, an EAM, a handful of analytics tools added at different times to solve different problems. Far fewer...
01 September, 2026
Industrial agility is emerging as a critical priority for industrial organizations as they navigate increasing levels of operational disruption. As a result, technology buyers are ...
19 August, 2026
As manufacturing organizations face increasing pressure to improve product quality, strengthen compliance and manage supplier risks, many are reassessing the limitations of spreads...
25 June, 2026