Strategic Focus: The Role Of Sentiment Monitoring Technologies For ESG & Sustainability

Report

Corporate Sustainability Leaders

Elisa Molero

Kim Knickle

14 Aug, 2023

Access this research

Access all Corporate Sustainability Leaders content with a strategic subscription or buy this single report

Need help or have a question about this report? Contact us for assistance

Executive Summary

ESG risks have taken centre stage in many organizations due to increasing pressures from stakeholders, customers, investors, shareholders and suppliers. Failure to effectively manage these risks can result in significant financial costs and reputational damage. Digital tools for sentiment monitoring allow investors and ESG decision-makers to track stakeholders’ attitudes towards ESG issues, allowing a better understanding of how different factors and events may impact a firm's ESG performance. This report will explore the benefits, limitations and use cases of sentiment monitoring tools to guide corporates and investors in making informed ESG-aligned decisions.

Table of contents

Sentiment monitoring solutions contribute to ESG and sustainability performance management
Five use cases of sentiment monitoring tools for ESG and sustainability
Organizations must be aware of sentiment monitoring limitations
Firms should consider sentiment monitoring tools to improve ESG risk management

Table of figures

Figure 1. Data architecture and use cases of sentiment monitoring analysis
Figure 2. Five use cases of sentiment monitoring analysis

Organisations mentioned

Adidas, Amnesty International, Black Lives Matter, C3.ai, FairSquare, Google, Human Rights Watch, Lucozade Ribena Suntory, McDonald's, QIMA, The Coca-Cola Company, Twitter, United Airlines, US Department of Labor, US Environmental Protection Agency, Volkswagen, Workday

About the Authors

Elisa Molero

Industry Analyst

Elisa is an Industry Analyst at Verdantix, specializing in supply chain sustainability. Her research covers 100 vendors in the supply chain sustainability market, supporting b...

View Profile

Kim Knickle

Research Director

Kim Knickle is a Research Director at Verdantix, bringing more than two decades of analyst experience to the evolving world of sustainability. Her current research spans ESG a...

View Profile