Strategic Focus: The Latest Wave Of CMMS Investment Is Upon Us

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Executive Summary

Computerized maintenance management systems (CMMS) are utilized in building operations to assist facilities management teams with digitized asset and maintenance management. The CMMS market is mature and many solutions in use today have existed for several years, with stagnant functionality. Findings from the latest Verdantix global corporate survey of real estate executives reveal that buyers are looking to invest in their maintenance solutions, with a significant proportion seeking to replace their existing solution entirely. This is being driven by advancements in solutions with new functionality and integrations, alongside external financial and sustainability pressures.

This report should be leveraged by existing users of CMMS software, and those in facilities management positions, to better understand the evolving functionality of this traditionally stagnant software and the primary drivers behind changing investment plans. Verdantix has adopted a forward-looking approach and – through vendor interviews, desk research and interviews with maintenance decision-makers – established a key priority list to assist users with solution selection criteria.

Buyers are investing in their maintenance solutions
CMMS has become an essential element of efficient building operations
Executives are opting to replace their existing CMMS solutions
The future of maintenance management looks bright
The key watch-its for users looking to upgrade their solutions
Figure 1. Outcomes of a CMMS
Figure 2. The maintenance pyramid
Figure 3. A CMMS is integration-rich
Figure 4. Change in spend on CMMS in 2024

About the Authors

Harry Wilson

Harry Wilson

Senior Analyst

Harry is a Senior Analyst in the Verdantix Real Estate & Built Environment practice. Harry's research and advisory expertise centres on energy management; he leads Verdant…

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Claire Stephens

Claire Stephens

Research Director

Claire Stephens is a Research Director at Verdantix, leading research into technologies and services shaping the real estate and the built environment, encompassing …

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