Strategic Focus: Digital Technologies For Real-Time Risk Management In Fire Services
Rain Chiang
Bill Pennington
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Executive Summary
The fire services industry is seeking solutions to digitize its incident response processes for rapid data-driven decision-making. EHS hardware vendors have developed functionality to improve real-time resource coordination and integrations with connected devices to support firefighters' unique challenges. This report aims to inform fire chiefs about the software functionality available to support real-time incident management and the different types of vendors in the market. Real-time incident management software executives can leverage these insights to inform product development and strategy.Real-time fire incident response poses several challenges
Key RTIM software functionality improves response effectiveness
Different RTIM vendor heritages bring unique capabilities
Figure 2. Real-time incident management software vendors have various heritages
About the Authors

Rain Chiang
Industry Analyst
Rain is an Industry Analyst in the Verdantix EHSQ practice. His current research agenda focuses on the intersection between EHSQ and ESG priorities. Prior to joining Verd...

Bill Pennington
VP Research
Bill is VP Research at Verdantix, where he leads analysis on the evolving and interconnected landscapes of EHS, quality, AI and enterprise risk management. His research helps ...



