Market Size And Forecast: Field Service Management Software 2025-2031 (Global)

Executive Summary

This report is aimed at investors, as well as executives at firms providing field service management (FSM) solutions, to help them understand the current state and growth prospects of the FSM software market, highlighting trends and drivers to 2031. The analysis is based on enterprise and small and medium-sized business (SMB) firm data gathered from government sources in the regions covered, Verdantix global corporate surveys, and a bottom-up analysis of vendor revenues, valuing the FSM software market at $5.9 billion in 2025. The market is projected to grow at a CAGR of 12%, reaching $11.3 billion in 2031. Key drivers for this growth are infrastructure work generated by the data centre build-out, a structural shortage of skilled technicians, and a shift on the part of equipment manufacturers towards service-led revenue models. North America remained the largest FSM software market in 2025, accounting for 37% of spend, while Asia will expand the fastest and is projected to overtake Europe in 2031. Utilities are the most rapidly growing sector, while the oil and gas FSM market will see a steeper decline in the rate of growth.