Integrated Workplace Management Systems Buyer’s Guide 2018

Access this research

Access all AEC content with a strategic subscription or buy this single report

Need help or have a question about this report? Contact us for assistance


Executive Summary

This report provides individuals responsible for selecting, implementing and managing software for real estate and facilities management with an up-to-date analysis of the 13 most prominent Integrated Workplace Management Systems (IWMS) on the market. This report updates and extends our analysis of solutions provided through the Green Quadrant IWMS Solutions published in August 2017. This analysis leverages data recently collected from the 13 IWMS vendors via questionnaires and software demonstrations. It also uses insights into buyer requirements collected via our annual global surveys with building occupiers and investors. Buyers should use this guide to support them in their search for real estate and facilities management applications that fit their requirements and to help them to build a shortlist. 
Integrated Workplace Management Systems Buyer’s Guide 2018
Defining IWMS Solutions 
Building Occupiers, Facilities Services Firms And Property Investors Use IWMS Solutions 
Customers Deploy IWMS Platforms To Consolidate Real Estate Software And Meet Short-Term Needs 

Review Of Key Product Enhancements
Real Estate Teams Can Benefit From Updates To Lease Management Functionality In IWMS Solutions 
IWMS Vendors Have Bolstered Workplace Functionality Of Their Solutions For Building Occupants 

Inclusion Criteria For The 2018 IWMS Buyer’s Guide
Accruent Expands Its Suite Of Specialist Solutions Into Lease Management, Space Management and Condition Inspections
ARCHIBUS Deepens Functionality Across Asset Management, Lease Accounting And Space Planning 
Axxerion Steps Up Its Functionality For Workplace Services 
FM:Systems Brings Greater Automation To Its Maintenance Management Module  
FSI Bolsters Its Digital Tools For Facilities Services Firms  
IBM Launches A Series Of Workplace Services Apps For Building Occupants 
iOFFICE Adds New Partnerships To Power Up Its Employee-Centric IWMS Solution 
MCS Solutions Launches Its Own IoT Platform To Drive New Value For Customers
MRI Expands Its Lease Accounting Functionality To Cover Equipment Leases 
Planon Bolsters Its Functionality For Facilities Services Firms  
SWG Enhances Its Workforce Scheduling Tools To Make The Dispatch Of Technicians More Efficient 
Tango Improves Its Space Management Functionality For Corporate Users 
Trimble Deepens Its Functionality For Lease Management And Space Utilization 
Figure 1. Common User Groups And Functionality Requirements Of IWMS Solutions
Figure 2. Out-Of-The-Box Software Functionality From IWMS Solutions For Different User Groups
Figure 3. 13 IWMS Solutions Covered In The Buyer’s Guide
Symetri, Evora, eFM, RSM US LLP, Genentech, Vertex, Walgreens, Qube Global Software, Connectiv, Higher Education Funding Council for England, Dell, EY, ENGIE Services, Under Armour, 360Facility, Microsoft, Addnode Group, GeoTax, BC Hydro, Buildingi, KPMG, Incorp, Maintenance Connection, Rabobank, Luton and Dunstable University Hospital, Facilicom, MRI, REI 360, Capgemini, RedstoneConnect, Illumina, ValuD, McKesson, Atos, Matrix Applied Computing, Mass Plc, AXA¸ Axxerion, ORTEC, Serraview, Planon, ROI Consulting Group, Service Works Global, Aquafin, Scottish Water, Google, Axxerion USA, Density, Office for Students, Lucernex, eSight Energy, Aramark, Impec Group, Aconex, Mishcon de Reya, RealData, Waterschap Zuiderzeeland, Jackson Cross, SPIE, Visual Lease, Qlik, Aquicore, Hairmyres Hospital, Netherlands Standardization Institute, FSI, KMD, Skoda Minotti, FM:Systems, Wipro, Mapiq, ISS, Crown Estate, Facilities First, Juniper Square, Danfoss, Accruent, QVC, Australian Accounting Standards Board, BIcause, BRG, Dunkin’ Donuts, Cushman & Wakefield, IASB, JLL, SMART Infra Global Solutions, MCS Solutions, Shell Real Estate, BGIS, Main Capital, Yardi, CBRE Global Investors, Current by GE, iOFFICE, FASB, IBM, RealPage, Amazon, CoWorkr, Sodexo, EMS, Calgary Board of Education, Kykloud, BlueCielo, Excitech, REIPro, Infosys, Liberty Global, Big Fish Games, Sage Method, Deloitte, QED, Schoolfacility, Tridium, eCIFM, ARCHIBUS, University of Sheffield, Tango, Rifiniti, HOK, Shire, VergeSense, PwC, Trimble, RICOH, Altus Group, Horizant, OSIsoft, FORBES, McGill University Health Centre

About the Author

Susan Clarke

Susan Clarke

Research Director

Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem…

View Profile