Green Quadrant: Integrated Workplace Management Systems 2022

Report
Real Estate, Facilities & Workplace Tech
Joy Trinquet
Joy Trinquet
Susan Clarke
Susan Clarke
07 Mar, 2022

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Executive Summary

This report provides a detailed fact-based comparison of the 13 most prominent integrated workplace management systems available on the market today. Applying the proprietary Verdantix Green Quadrant methodology, the analysis is based on two-hour live product demonstrations with pre-set usage scenarios and supplier responses to a 238-point questionnaire. To understand customer needs Verdantix reviewed the data from a survey of 285 real estate and facilities decision-makers. Our in-depth benchmarking concludes that eight suppliers lead the market and they demonstrated an excellent breadth of functionality and strong market momentum. The analysis also reveals that other providers offer strong propositions in workplace management, space management, mobile solutions and tenant-facing engagement.

The State Of The Market For Integrated Workplace Management Systems 
A Slew Of Strategic Mergers And Acquisitions Have Reshaped The IWMS Market
IWMS Solutions Are Undergoing A Revolution Driven By IoT Solutions, AI And Mobile Apps
Buyers Need To Watch Out For Variations In IWMS Platforms And Vendor Strategies

Buyers Turn To IWMS Platforms To Enhance All Facets Of Real Estate Decision-Making 
2022 Real Estate Strategies Will Be Shaped By Agile Working, Cost Reduction And ESG Trends
Real Estate Executives Seek To Manage A Small Portfolio Of Software Solutions
Firms Have Invested In IWMS Software To Tackle Multiple Usage Scenarios

Buyers Seek Out IWMS Solutions With High-Quality User Interfaces And Robust Mobile Capabilities 
Buyers Select IWMS Solutions Based On User Interfaces, Annual Costs And Integration Capabilities
Buyers Seek Workplace Apps To Support Space Booking And Collaboration 

Green Quadrant: Integrated Workplace Management Systems 
Green Quadrant Methodology 
Inclusion Criteria For The IWMS Solution Benchmark 
Scope And Methodology Updates For The 2022 IWMS Green Quadrant 
Evaluation Criteria For IWMS Solution Providers
Accruent’s IWMS Product Suite Offers Rich Facility Management Tools With Industry-Focused Functionality
Archibus By iOFFICE + SpaceIQ Offers Market Leading Asset Management Capabilities
FM:Systems Offers Market-Leading Space Management Functionality To Empower The Hybrid Workplace
IBM TRIRIGA Offers A Comprehensive And Configurable IWMS Platform With Energy And Sustainability Strengths
MRI Leverages Acquisitions To Improve Functionality Across IWMS
Fast Growing Nuvolo Brings New Innovations To The IWMS Market Across Cyber Security And Asset Management
Planon Delivers A Comprehensive Platform Solution For Real Estate And Workplace Optimization
Rapal Offers Advanced Tools For Tenant Engagement And Wellbeing
Service Works Global Provides Rich Maintenance Management Capabilities For Facility Managers And Services Firms
Spacewell’s Revamped IWMS Platform Provides IoT-Enabled Capabilities For Workplace Management
Tango Offers New Advances Across Space Planning And Site Selection Through Its AI-Powered IWMS Platform
VLogic Provides Intuitive Space Management, Forecasting And IoT-Based Tracking 
zLink Delivers Facility And Workplace Management Solutions For Public And Healthcare Sector Firms

Figure 1. Three Phases Of The IWMS Market Development  
Figure 2. Market Transactions Impacting the IWMS Vendor Landscape July 2019 To January 2022  
Figure 3. Strategies For Real Estate And Facilities Software Over The Next Five Years  
Figure 4. Usage Of Commercial Software By Real Estate And Facilities Process  
Figure 5. Importance Of Real Estate And Facilities Management Software Purchase Criteria  
Figure 6. Importance Of Mobile App Functionality When Evaluating Solutions  
Figure 7. Suppliers And Software Assessed  
Figure 8-1. Capabilities Criteria For IWMS Solutions  
Figure 8-2. Capabilities Criteria For IWMS Solutions  
Figure 8-3. Capabilities Criteria For IWMS Solutions  
Figure 8-4. Capabilities Criteria For IWMS Solutions  
Figure 9. Momentum Criteria For IWMS Solutions  
Figure 10-1. Vendor Capabilities Scores  
Figure 10-2. Vendor Capabilities Scores  
Figure 11. Vendor Momentum Scores  
Figure 12. Green Quadrant Integrated Workplace Management Systems 2022  
Fortive, MacMunnis, City of Sint-Niklaas, eFM, Box+Dice, Parkland Health & Hospital System, AurAir, Highmark Health, zLink, EY, PointGrab, Gravicon, University of Oxford, Findspace, Empact Group, iOFFICE + SpaceIQ , Nemetschek Group, AgilQuest, Zoom, Co3 Group, Newmark, Microsoft, Addnode Group, Connecticut State Colleges & Universities, Archibus + Serraview, Financial Accounting Standards Board (FASB), Kaiser Permanente, KPMG, Refresco, Affidea Group, Multifamily Insurance Partners, University of Delaware, Airbus, Culemborg Municipality, Berkshire Partners, Finnish Tax Administration, Duke University, Sigfox, Rapal, Granlund, Holland & Barrett, Catholic Health Care, Planon, Oracle, CBRE, Sony Pictures, Service Works Global, Google, Coventry University, US Department of Veterans Affairs, Derwent London, Scudo, Government Accounting Standards Board (GASB), Oregon Department of Transportation (ODoT), NHS Greater Glasgow and Clyde (NHSGGC), RSM, eSight Energy, City of Helsinki, ProLease, Schneider Electric, WizzPass, Rockend, Leverton, California State University, Fairbanks North Star Borough, Priority Technology, Castleton Technology, Oregon State Hospital, CheckPoint ID, Centuria Capital Group, Waud Capital Partners, Relogix, Slack, HCA Portsmouth Hospital, James Madison University, Baskin-Robbins , University of North Texas (UNT), FSI, Southern Health NHS Foundation Trust, InterMed, International Financial Reporting Standards (IFRS), AMTdirect, FM:Systems, Oxford Properties, International Accounting Standards Board (IASB), ServiceNow, San Bernardino County, Ørn Software, Disruptive Technologies, DEXMA, Insight Partners, Illinois Institute of Technology, Accruent, Envizi, Hospital for Special Care (HFSC), ISS Facility Services, Dussmann Group, National Land Survey of Finland, State of Florida, Near, WhosOnLocation, Daiwa House, JLL, Indus Systems, MazeMap, Thoma Bravo, North Savo Hospital, SWYCS, Internal Revenue Service (IRS), Ingy, Smithsonian Institution, Clackamas County, IBM, Southwest Airlines, California Department of Motor Vehicles, Avison Young, Nuvolo, KVA Architects, Spacewell, Calgary Board of Education, San Diego Gas & Electric, Angus Systems, MRI Software, Tableau, Energy Star, Excitech, Curtin University, City of Kansas City, Reasult, U.S. Environmental Protection Agency (EPA), Autodesk, Casey's General Stores, Het Facilitair Bedrijf (HFB), Asure Software, Housing Partners, U.S. Air Force, VLogic Systems, Catholic Health Initiatives, AREMIS, Dunkin’ Brands, Deloitte, City of Vantaa, MSCI, bGrid, Australian Accounting Standards Board (AASB), Axonize, LeaseEagle, Vertex Pharmaceuticals, International Performance Measurement and Verification Protocol (IPMVP), JMI Equity, University of Texas System, Chick-fil-A, eCIFM, Tango, Rifiniti, VergeSense, City of Hyvinkää, Orchard Information Systems, Trimble, Panera Bread, Tilburg Municipality, Lindsey Software Systems, Horizant, McGill University Health Centre

About the Authors

Joy Trinquet

Joy Trinquet

Senior Analyst

Joy is a Senior Analyst at Verdantix, specializing in real estate, facilities and workplace technology, with a particular focus on integrated workplace management systems/conn…

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Susan Clarke

Susan Clarke

Research Director

Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem…

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