Green Quadrant Integrated Workplace Management Systems 2019
11 Mar, 2019
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Executive Summary
This report provides a detailed fact-based comparison of the 16 most prominent integrated workplace management system solutions available on the market today. Based on the proprietary Verdantix Green Quadrant methodology, the analysis is based on two-hour live product demonstrations with pre-set usage scenarios and vendor responses to a 165-point questionnaire. To understand customer needs Verdantix conducted in-depth interviews with 15 software buyers at organizations that occupy mid to large real estate portfolios and reviewed the data from a survey of 303 real estate decision-makers. Our fact-based analysis concludes that six vendors lead the market and they demonstrated an excellent breadth of functionality and strong market momentum. The analysis also reveals that other vendors offer strong propositions in workplace management, mobile solutions for facility engineers and tenant-facing engagement.
The State Of The Market For Integrated Workplace Management Systems
IWMS Gets A New Lease Of Life As New Deployments Swell In 2018
IWMS Solutions Will Become More Employee-Centric And Support Interactions Beyond The Desktop
Buyers Need To Watch Out For Variation In IWMS Vendor Strategies
Buyers Prioritize IWMS Platforms To Improve All Facets Of Real Estate Decision-Making
Cost Management, Occupant Wellbeing And Agile Working Strategies Will Shape Real Estate Strategies In 2019
Firms Have Invested In Real Estate And Facilities Software To Tackle Multiple Usage Scenarios
Firms Still Struggle To Get Value From Siloed Real Estate And Facilities Data
Real Estate Managers Prioritize A Vision For Centralized Data Management In The Future
Buyers Seek Out IWMS Solutions With High-Quality Desktop And Mobile UIs
Buyers Build Their Business Case For Software Based On Time Savings And Operational Efficiency
Quality Of Mobile Apps Emerges As A Top Purchase Criterion
Green Quadrant Integrated Workplace Management Systems
Green Quadrant Methodology
Inclusion Criteria For The IWMS Solution Benchmark
Scope And Methodology Updates For The 2019 IWMS Green Quadrant
Evaluation Criteria For IWMS Solution Providers
Accruent’s IWMS Product Suite Offers Rich Industry-Focused Functionality
ARCHIBUS Offers A Comprehensive IWMS Platform And A Global Partner Network
FM:Systems Continues To Offer Market-Leading Space Planning Tools
FSI Provides Market-Leading Digital Tools For Facilities Services Firms
IBM TRIRIGA Is A Leading IWMS For Buyers That Want A Configurable Platform
iOFFICE Gains Traction With Its Employee-Centric IWMS
MRI Stands Out With Its Strong Functionality For Real Estate Investors
Planon Enriches Its Platform With Specialist Functionality For Facilities Services Providers
Rapal Offers Specialist Functionality For Space Utilization And Workplace Analytics
Service Works Global Offers A Reliable IWMS For Facilities Services Firms
Spacewell’s Axxerion Provides A Configurable Platform That Helps Mid-Sized Organizations Get Value From An IWMS Solution
Spacewell’s MCS Establishes Itself At The Forefront Of Smart Buildings Innovation
Tango Builds Up Customer Momentum With Its IWMS And Store Lifecycle Management Software
Trimble’s UI Investment Refreshes Its Powerful Platform For Real Estate Portfolio Management
VLogic Helps Firms Get Maximum Use Of Facility Drawings For Facilities Management
zLink Provides An Intuitive User Interface For Facilities Data And Drawing Management
IWMS Gets A New Lease Of Life As New Deployments Swell In 2018
IWMS Solutions Will Become More Employee-Centric And Support Interactions Beyond The Desktop
Buyers Need To Watch Out For Variation In IWMS Vendor Strategies
Buyers Prioritize IWMS Platforms To Improve All Facets Of Real Estate Decision-Making
Cost Management, Occupant Wellbeing And Agile Working Strategies Will Shape Real Estate Strategies In 2019
Firms Have Invested In Real Estate And Facilities Software To Tackle Multiple Usage Scenarios
Firms Still Struggle To Get Value From Siloed Real Estate And Facilities Data
Real Estate Managers Prioritize A Vision For Centralized Data Management In The Future
Buyers Seek Out IWMS Solutions With High-Quality Desktop And Mobile UIs
Buyers Build Their Business Case For Software Based On Time Savings And Operational Efficiency
Quality Of Mobile Apps Emerges As A Top Purchase Criterion
Green Quadrant Integrated Workplace Management Systems
Green Quadrant Methodology
Inclusion Criteria For The IWMS Solution Benchmark
Scope And Methodology Updates For The 2019 IWMS Green Quadrant
Evaluation Criteria For IWMS Solution Providers
Accruent’s IWMS Product Suite Offers Rich Industry-Focused Functionality
ARCHIBUS Offers A Comprehensive IWMS Platform And A Global Partner Network
FM:Systems Continues To Offer Market-Leading Space Planning Tools
FSI Provides Market-Leading Digital Tools For Facilities Services Firms
IBM TRIRIGA Is A Leading IWMS For Buyers That Want A Configurable Platform
iOFFICE Gains Traction With Its Employee-Centric IWMS
MRI Stands Out With Its Strong Functionality For Real Estate Investors
Planon Enriches Its Platform With Specialist Functionality For Facilities Services Providers
Rapal Offers Specialist Functionality For Space Utilization And Workplace Analytics
Service Works Global Offers A Reliable IWMS For Facilities Services Firms
Spacewell’s Axxerion Provides A Configurable Platform That Helps Mid-Sized Organizations Get Value From An IWMS Solution
Spacewell’s MCS Establishes Itself At The Forefront Of Smart Buildings Innovation
Tango Builds Up Customer Momentum With Its IWMS And Store Lifecycle Management Software
Trimble’s UI Investment Refreshes Its Powerful Platform For Real Estate Portfolio Management
VLogic Helps Firms Get Maximum Use Of Facility Drawings For Facilities Management
zLink Provides An Intuitive User Interface For Facilities Data And Drawing Management
Figure 1. Market Transactions Impacting The IWMS Vendor Landscape July 2017 To January 2019
Figure 2. Real Estate Managers’ Priorities Over The Next Twelve Months
Figure 3. Usage Of Commercial Software By Real Estate And Facilities Process
Figure 4. Real Estate And Facilities Management Data Challenges
Figure 5. Real Estate And Facilities Optimization Software Strategies For The Next Five Years
Figure 6. Top Factors That Shape The Business Case For Real Estate And Facilities Management Software
Figure 7. Importance Of Real Estate And Facilities Management Software Purchase Criteria
Figure 8. Importance Of Vendor Attributes During The Software Selection Process
Figure 9. Suppliers And Software Assessed
Figure 10-1. Capabilities Criteria For IWMS Solutions
Figure 10-2. Capabilities Criteria For IWMS Solutions
Figure 10-3. Capabilities Criteria For IWMS Solutions
Figure 11. Momentum Criteria For IWMS Solutions
Figure 12-1. Vendor Capabilities Scores
Figure 12-2. Vendor Capabilities Scores
Figure 13. Vendor Momentum Scores
Figure 14. Green Quadrant Integrated Workplace Management Systems 2019
Figure 2. Real Estate Managers’ Priorities Over The Next Twelve Months
Figure 3. Usage Of Commercial Software By Real Estate And Facilities Process
Figure 4. Real Estate And Facilities Management Data Challenges
Figure 5. Real Estate And Facilities Optimization Software Strategies For The Next Five Years
Figure 6. Top Factors That Shape The Business Case For Real Estate And Facilities Management Software
Figure 7. Importance Of Real Estate And Facilities Management Software Purchase Criteria
Figure 8. Importance Of Vendor Attributes During The Software Selection Process
Figure 9. Suppliers And Software Assessed
Figure 10-1. Capabilities Criteria For IWMS Solutions
Figure 10-2. Capabilities Criteria For IWMS Solutions
Figure 10-3. Capabilities Criteria For IWMS Solutions
Figure 11. Momentum Criteria For IWMS Solutions
Figure 12-1. Vendor Capabilities Scores
Figure 12-2. Vendor Capabilities Scores
Figure 13. Vendor Momentum Scores
Figure 14. Green Quadrant Integrated Workplace Management Systems 2019
Symetri, Halfords, Hanesbrands, United States Department of Veterans Affairs, City of Sint-Niklaas, Evora, Qube Global Software, Senate Properties, GelreDome, Mobiess, Mercy Medical Center, St. Francis Medical Center, zLink, Scudo Solutions, Frontier Capital, Bayer HealthCare Pharmaceuticals, Gravicon, Nemetschek Group, conjectFM, Co3 Group, Addnode Group, MathWorks, BC Hydro, Kaiser Permanente, University of Helsinki, California Polytechnic State University, Canadian Tire, University of Eastern Finland, Facilicom, MRI, Canon, CADM, Brown University, Vista Equity Partners, Michigan Department of Transportation, Spacetrak, Airbus, Carolina Union University, Gentech, City of Hamilton, Vantaa City Centre, FieldFLEX, Kier Group, McKesson, REDEVCO, BrokerSavant, Blue Cross Blue Shield, Rapal, Granlund, Planon, Oracle, VLogic, CBRE, Service Works Global, QED Advanced Systems Limited, Oregon Department of Transportation, Google, Marks & Spencer, Lancashire NHS Foundation Trust, Genstar Capital, UberRetail, Lucernex, New York City School Construction Authority, General Electric, eSight Energy, University of Oulu, ProLease, London City Airport, BT, MVGM, Gemeente Culemborg, Axxerion, Dartmouth College, UniCredit, World Bank Group, Guitar Center, SPIE, Qlik, Caleres, Aquicore, Dixons Carphone, Q-Park, OCS, Accela¸ Accruent, Mishcon de Reya LLP, ECH, FSI, Brookfield Europe, ENGIE, Raiffeisen Property Holding International, FM:Systems, ISS, Danish Building and Property Agency, Woodside Energy, Danfoss, School District of Philadelphia, Salford Royal Hospital, Portfolio Solutions, Whitesmiths, National Land Survey of Finland, IASB, NJW Limited, US Department of Homeland Security, Hammerson, Sellafield, MCS Solutions, Waud Capital, Rosmiman, iOFFICE, Gasunie, FASB, Herman Miller, Amey, IBM, UK Defence Infrastructure Organisation, Signet Jewelers, Concordia, Amazon, Federal Pensions Service, Nuvolo, Flemish Government, CoWorkr, Spacewell, Sodexo, EMS, Calgary Board of Education, Kykloud, VA Long Beach Healthcare System, Debenhams, Excitech, Eindhoven University of Technology, Siemens, Tesco, City of Cleveland, Autodesk, RCG Ventures, King’s College, General Authority of Civil Aviation, Kwintes, Current, eCIFM Solutions, Hydro Ottawa, Bruges Police, Catholic Health Initiatives, Big Fish Games, Peterborough City Hospital, University of Edinburgh, Planview, AssetWorks, Deloitte, Portsmouth Regional Hospital, G4S, Progressive Casualty Insurance, Yelp, JMI Equity, ARCHIBUS, VergeSense, Bouygues Energies & Services, STRABAG Property and Facility Services, H&M, ASOS, Causeway Technologies, Glose, Trimble, ServeU, City of Bruges, Horizant
About the Authors
Susan Clarke
Research Director
Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem…
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Rodolphe d’Arjuzon
Chief Product Officer and Co-Founder
Rodolphe co-founded Verdantix in 2008. As Chief Product Officer, he leads the firm’s research strategy and intellectual agenda. With over 20 years of experience in techn…
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