Global Corporate Survey 2024: Quality Management Budgets, Priorities And Tech Preferences
Rain Chiang
Access this research
Access all EHSQ Corporate Leaders content with a strategic subscription or buy this single report
Need help or have a question about this report? Contact us for assistance
Executive Summary
This report analyses the data from the 2024 Verdantix quality management global corporate survey. Our insights will enable quality management executives to benchmark their firms’ budgets, investment priorities and technology preferences relative to their peer group. The report will also guide strategic decision-making and business planning for executives from quality management technology firms. The 2024 Verdantix quality management survey spans 11 influential economies and 12 industries with stringent quality regulations. To compile the survey, we conducted telephone and video interviews in May and June 2024 with 101 senior decision-makers with responsibility for corporate-wide quality management strategies and initiatives.Global survey highlights the digital maturity and operational priorities of quality management functions
Annual global survey features 101 quality management executives across 12 industries
Quality management functions prepare for expanding operational responsibilities
Quality management’s inherent ties to supply chain management elevate the importance of sustainable quality practices
There are valuable opportunities to close gaps in quality management digital transformation
Firms leverage QMS software to meet their specific quality management challenges
Businesses are still piloting AI use cases for quality management
Figure 2. Quality management respondents: regional breakdown
Figure 3. Quality management budget plans for 2025
Figure 4. Operational priorities over the next two years
Figure 5. Influence of the quality management function on business processes
Figure 6. Change in quality management budgets in 2025
Figure 7. Prevention of supply chain disruptions: a key consideration for the business case for technology investment
Figure 8. Divisions in progress towards digital transformation amongst quality management functions
Figure 9. Use of disparate tools to manage quality processes
Figure 10. Technology goal priorities of the quality management function over the next two years
Figure 11. QMS software deployment across processes in 2025
Figure 12. Adoption of quality management AI use cases over the next two years
Figure 13. Barriers to successful AI adoption for quality management
About the Authors
Rain Chiang
Industry Analyst
Rain is an Industry Analyst in the Verdantix EHSQ practice. His current research agenda focuses on the intersection between EHSQ and ESG priorities. Prior to joining Verd...
Bill Pennington
VP Research
Bill is VP Research at Verdantix, where he leads analysis on the evolving and interconnected landscapes of EHS, quality, AI and enterprise risk management. His research helps ...
View ProfileOther related content
For time-pressured EHS leaders, the challenge is not whether AI matters, but how to assess readiness, prioritise use cases, and avoid costly missteps. In this webinar, we’ll examin...
Upcoming / 07 April, 2026
Concerns around employee turnover are usually focused on recruitment costs and productivity – leaving its impact on worker safety to receive far less attention than it should. In p...
23 March, 2026
EHS is drowning in AI hype, but most tools barely break the surface. 2025 marked a period of rapid advancement, with discussions evolving almost monthly and vendors releasing a wav...
18 March, 2026
Reducing SIFs has consistently been a key priority for EHS teams, regularly featuring as respondents’ most important goal in the Verdantix global corporate survey. While long-ter...
17 March, 2026
In 2026, instability has become the new norm for global supply chains; organizations are busy navigating constant changes amid persistent uncertainty. Shifting US-China trade polic...
23 February, 2026
As organizations try to navigate where AI fits into their operations, EHS teams find themselves caught between optimism, scepticism and the daily realities of keeping people safe. ...
13 February, 2026