Digital Services Benchmark: Asset Performance Management
18 May, 2020
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Executive Summary
Spending on digital initiatives to improve asset management has risen over the past five years driven mainly by factors such as CEO-led digital transformation plans, the availability of new technology and high costs of unplanned downtime. To help buyers select the best-fit APM digital service provider, this benchmark provides a detailed analysis of the digital service capability of 12 vendors across three capability areas within APM – asset reliability and integrity, maintenance optimization and plant turnaround management. The report finds that Accenture and Wipro lead the market for APM digital services. Buyers of APM digital services should shortlist consultants with industry subject matter expertise and strong partnerships to deliver complex large-scale projects.
Digital Services Benchmark: Asset Performance Management
Three Factors Drive Buyers To Focus On A Subset Of Operational Excellence Digital Services
Assessment Criteria For Asset Performance Management Digital Services
Strong Digital Services Capability For Asset Performance Management Is Only Offered By A Selection Of Vendors
Buyers Should Select APM Digital Service Providers With Industry Expertise And Experience
Three Factors Drive Buyers To Focus On A Subset Of Operational Excellence Digital Services
Assessment Criteria For Asset Performance Management Digital Services
Strong Digital Services Capability For Asset Performance Management Is Only Offered By A Selection Of Vendors
Buyers Should Select APM Digital Service Providers With Industry Expertise And Experience
Figure 1. APM Digital Services Capabilities Score
Figure 2. APM Digital Services Percentage Of Maximum Potential Score
Figure 2. APM Digital Services Percentage Of Maximum Potential Score
Shaanxi Electric Power, Accenture, ABB, Microsoft, Chevron, Capgemini, Golder, Airbus, London Underground, Petrofac, Exxon Mobil, Canadian Natural Resources, Baker Hughes, ARCADIS Gen, Wipro, Schlumberger, Woodside Energy, Arcadis, ERM, AspenTech, Quintiq, Halliburton, Sphera, AVEVA, eVision, IBM, Enablon, Shell, IBM Services, Advisian, Siemens, AECOM, Infosys, Openlink, TIBCO, Deloitte, Tata Consultancy Services, Dassault Systèmes, Honeywell, OSIsoft
About the Authors

Malavika Tohani
Research Director
Malavika is a Research Director at Verdantix, guiding research that explores how digital technologies and services are reshaping industrial operations to become safer, more ef…
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Rodolphe d’Arjuzon
Chief Product Officer and Co-Founder
Rodolphe co-founded Verdantix in 2008. As Chief Product Officer, he leads the firm’s research strategy and intellectual agenda. With over 20 years of experience in techn…
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