Buyer’s Guide: Space And Workplace Management Solutions (2024)
30 Jan, 2024
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Executive Summary
This report provides executives in facilities, workplace experience, IT, human resources (HR) and real estate with an up-to-date analysis of 21 prominent specialist space and workplace software platforms. The study collected data from 21 suppliers via questionnaires and product demonstrations, as well as through existing research on the smart workplace market. The past 12 months have seen firms launch workplace experience app functionality focused on employee collaboration and further integrations with productivity and business tools. Space and workplace software firms are also incorporating AI, machine learning and advanced analytics across various functionality areas, such as space planning, employee tasks and occupancy forecasting. Prospective corporate real estate executives and technology buyers can use this guide to support them in their search for a space and workplace management platform that fits their needs, and to help build a shortlist.
Buyer’s Guide: space and workplace management solutions (2024)
Defining space and workplace management software
Space and workplace software solutions go beyond space monitoring and room booking tools
Space and workplace management platforms service a variety of buyers
Firms leverage space management solutions to support portfolio decision-making and workplace productivity
Buyers must be aware of variations in software vendor strategies and offerings
When purchasing space and workplace software, buyers must determine data requirements, integration needs and use cases
Review of key enhancements
Functionality enhancements focus on employee productivity and collaboration
Inclusion criteria for the 2024 space and workplace management software Buyer’s Guide
Appspace forms deeper integrations with Microsoft tools and embeds AI functionality in its software
EG Finland updates Optimaze’s space management and employee collaboration functionality
Enlighted, a Siemens company, launches new collaboration functionality, data capture capabilities and AI models
Eptura initiates Eptura Workplace on its unified platform and strengthens its visitor management offering
Freespace enriches its space management tools to meet hybrid processes and adds new data capture integrations
HubStar expands its hybrid workplace platform with a space management module
Johnson Controls updates the FMS:Workplace platform with new space utilization visualizations and better booking tools
Mapiq introduces a new workplace experience platform built for workplace leaders
Matrix Booking launches a visitor management solution and booking tool enhancements
Modo Labs adds new workplace collaboration functionality and user interface improvements
NFS Technology’s Rendezvous Workspace launches more granular booking tools and improved integrations to support hybrid working environments
PointGrab enhances its CogniPoint solution with new integrations and analytical tools
Relogix’s Conexus introduces predictive forecasting analytics to support portfolio decision-making processes
Ricoh expands RICOH Spaces with new integrations and upgraded hybrid working management tools
Robin adds new value with workplace analytics offering and AI-enabled functionality
ServiceNow expands its Workspace Service Delivery Suite with a centralized application for workplace managers and new data capture capabilities
Smarten Spaces develops its Jumpree platform with smart stacking tools and data capture capacity
Tango updates its space and workplace platform to support planning processes and productivity in hybrid working environments
Thing Technologies forms integrations with Microsoft Outlook and third-party business intelligence tools
Wisp by Gensler launches an analytics tool combining platform data with third-party information for insights
YAROOMS adds visitor management and workplace carbon emissions tracking solutions
Defining space and workplace management software
Space and workplace software solutions go beyond space monitoring and room booking tools
Space and workplace management platforms service a variety of buyers
Firms leverage space management solutions to support portfolio decision-making and workplace productivity
Buyers must be aware of variations in software vendor strategies and offerings
When purchasing space and workplace software, buyers must determine data requirements, integration needs and use cases
Review of key enhancements
Functionality enhancements focus on employee productivity and collaboration
Inclusion criteria for the 2024 space and workplace management software Buyer’s Guide
Appspace forms deeper integrations with Microsoft tools and embeds AI functionality in its software
EG Finland updates Optimaze’s space management and employee collaboration functionality
Enlighted, a Siemens company, launches new collaboration functionality, data capture capabilities and AI models
Eptura initiates Eptura Workplace on its unified platform and strengthens its visitor management offering
Freespace enriches its space management tools to meet hybrid processes and adds new data capture integrations
HubStar expands its hybrid workplace platform with a space management module
Johnson Controls updates the FMS:Workplace platform with new space utilization visualizations and better booking tools
Mapiq introduces a new workplace experience platform built for workplace leaders
Matrix Booking launches a visitor management solution and booking tool enhancements
Modo Labs adds new workplace collaboration functionality and user interface improvements
NFS Technology’s Rendezvous Workspace launches more granular booking tools and improved integrations to support hybrid working environments
PointGrab enhances its CogniPoint solution with new integrations and analytical tools
Relogix’s Conexus introduces predictive forecasting analytics to support portfolio decision-making processes
Ricoh expands RICOH Spaces with new integrations and upgraded hybrid working management tools
Robin adds new value with workplace analytics offering and AI-enabled functionality
ServiceNow expands its Workspace Service Delivery Suite with a centralized application for workplace managers and new data capture capabilities
Smarten Spaces develops its Jumpree platform with smart stacking tools and data capture capacity
Tango updates its space and workplace platform to support planning processes and productivity in hybrid working environments
Thing Technologies forms integrations with Microsoft Outlook and third-party business intelligence tools
Wisp by Gensler launches an analytics tool combining platform data with third-party information for insights
YAROOMS adds visitor management and workplace carbon emissions tracking solutions
Figure 1. Expected spending change on workplace management software in 2024, by level of responsibility
Figure 2. How space and workplace tools can help at various stages of workplace strategies
Figure 3. Real estate executives’ investment plans for space and workplace processes, by portfolio ownership
Figure 4. Space and workplace management solutions included in the Buyer’s Guide
Figure 5. Appspace solution overview
Figure 6. Appspace solution functionality
Figure 7. EG Finland solution overview
Figure 8. EG Finland solution functionality
Figure 9. Enlighted by Siemens solution overview
Figure 10. Enlighted by Siemens solution functionality
Figure 11. Eptura solution overview
Figure 12. Eptura solution functionality
Figure 13. Freespace solution overview
Figure 14. Freespace solution functionality
Figure 15. HubStar solution overview
Figure 16. HubStar solution functionality
Figure 17. Johnson Controls solution overview
Figure 18. Johnson Controls solution functionality
Figure 19. Mapiq solution overview
Figure 20. Mapiq solution functionality
Figure 21. Matrix Booking solution overview
Figure 22. Matrix Booking solution functionality
Figure 23. Modo Labs solution overview
Figure 24. Modo Labs solution functionality
Figure 25. NFS Technology solution overview
Figure 26. NFS Technology solution functionality
Figure 27. PointGrab solution overview
Figure 28. PointGrab solution functionality
Figure 29. Relogix solution overview
Figure 30. Relogix solution functionality
Figure 31. Ricoh solution overview
Figure 32. Ricoh solution functionality
Figure 33. Robin Powered solution overview
Figure 34. Robin Powered solution functionality
Figure 35. ServiceNow solution overview
Figure 36. ServiceNow solution functionality
Figure 37. Smarten Spaces solution overview
Figure 38. Smarten Spaces solution functionality
Figure 39. Tango Analytics solution overview
Figure 40. Tango Analytics solution functionality
Figure 41. Thing Technologies solution overview
Figure 42. Thing Technologies solution functionality
Figure 43. Wisp by Gensler solution overview
Figure 44. Wisp by Gensler solution functionality
Figure 45. YAROOMS solution overview
Figure 46. YAROOMS solution functionality
Figure 2. How space and workplace tools can help at various stages of workplace strategies
Figure 3. Real estate executives’ investment plans for space and workplace processes, by portfolio ownership
Figure 4. Space and workplace management solutions included in the Buyer’s Guide
Figure 5. Appspace solution overview
Figure 6. Appspace solution functionality
Figure 7. EG Finland solution overview
Figure 8. EG Finland solution functionality
Figure 9. Enlighted by Siemens solution overview
Figure 10. Enlighted by Siemens solution functionality
Figure 11. Eptura solution overview
Figure 12. Eptura solution functionality
Figure 13. Freespace solution overview
Figure 14. Freespace solution functionality
Figure 15. HubStar solution overview
Figure 16. HubStar solution functionality
Figure 17. Johnson Controls solution overview
Figure 18. Johnson Controls solution functionality
Figure 19. Mapiq solution overview
Figure 20. Mapiq solution functionality
Figure 21. Matrix Booking solution overview
Figure 22. Matrix Booking solution functionality
Figure 23. Modo Labs solution overview
Figure 24. Modo Labs solution functionality
Figure 25. NFS Technology solution overview
Figure 26. NFS Technology solution functionality
Figure 27. PointGrab solution overview
Figure 28. PointGrab solution functionality
Figure 29. Relogix solution overview
Figure 30. Relogix solution functionality
Figure 31. Ricoh solution overview
Figure 32. Ricoh solution functionality
Figure 33. Robin Powered solution overview
Figure 34. Robin Powered solution functionality
Figure 35. ServiceNow solution overview
Figure 36. ServiceNow solution functionality
Figure 37. Smarten Spaces solution overview
Figure 38. Smarten Spaces solution functionality
Figure 39. Tango Analytics solution overview
Figure 40. Tango Analytics solution functionality
Figure 41. Thing Technologies solution overview
Figure 42. Thing Technologies solution functionality
Figure 43. Wisp by Gensler solution overview
Figure 44. Wisp by Gensler solution functionality
Figure 45. YAROOMS solution overview
Figure 46. YAROOMS solution functionality
Jigsaw Insurance Services, Akin Gump Strauss Hauer & Feld, Locatee, Lowe's, Vodafone, Accenture, Eptura, McDonald’s, Highmark Health, Senate Properties, Freespace, Utelogy, SIX Swiss Exchange, Metrikus, NHS (UK National Health Service), Drees & Sommer, Tagnos, Teem, Matrix Booking, Geodis, Elastic, PointGrab, LPL Financial, Hapag-Lloyd, Spica, Under Armour, Moviri, High Prairie School Division No. 48, Adidas, AgilQuest, Zoom, Microsoft, Community College of Allegheny County (CCAC), Heineken, Fortune, Massachusetts Institute of Technology (MIT), DekaBank, KPMG, Labcorp, Dedalus, Julius Baer Group, Accel-KKR, Brookfield Properties, billie, Allianz, TIAA, Lewis University, Veridian Credit Union, Zan Compute, Philips, Mapwize, Finnish Tax Administration, Duke University, ASML, City of San Jose, Blue Cross Blue Shield, California State University Long Beach, Workleap (formerly GSoft), Derichebourg, Boston Scientific, CBRE, HPE Aruba Networking, US Federal Risk and Authorization Management Program (FedRAMP), Government of Canada, UnitedHealthcare, DBS Bank, Levi Strauss & Co., Yarra Valley Water, Tether, Creative Office Resources, Schneider Electric, Atrium Health, NFS Technology, Eli Lilly, Willis Towers Watson (WTW), Goodyear, FactSet, Flow and Form, On, Vail Resorts, BASF, Thing Technologies, IAdea, ABN AMRO, DLA Piper, The Collection, Coty, Premier League, Relogix, Kellogg’s, Heritage Bank, Regeneron, Modo Labs, Cisco, Slack, Dynatrace, ASEE, ISS Norway, Direct Line, Glassdoor, Northern Arizona University, Capital One, YAROOMS, HubStar, MMC, Proxyclick, HARMAN International, FM:Systems, Mapiq, ServiceNow, University of Birmingham, Access, Bet Tzedek, Disruptive Technologies, Appspace, Crestron Electronics, SAGE Publishing, Mercy Health, Accruent, Floorsense, EG Finland (formerly Ørn Software/Rapal), Webex, Investec, MasterCard, Bank of America, Comfy, Unum, County of Santa Cruz, Loom, Business Development Bank of Canada (BDC), Lidl, Hypoport, Salesforce, Sentara Health, JLL, Dr. Martens, HDFC Bank, ADP, New York University (NYU), ECE, Cerved, Sephora, Nissan, Rippling, UK Ministry of Justice, Hootsuite, Southwest Airlines, World Wrestling Entertainment (WWE), Danone, Enlighted, Boston University, Virgin Media, ATB, Mondelēz International, Sodexo, Gensler, The Predictive Index, Columbia University, Zalando, Morgan Stanley, Tableau, Johnson Controls, Interface, Namely, Veeco, Siemens, AECOM, Penn State (Pennsylvania State University), Autodesk, Hearst, NBA (National Basketball Association), Syngenta, Intuit, First Citizens Bank, Liberty Global, Catholic Health Initiatives, Opencast, Saipem, Danske Bank, Bank of Poland, ROOMZ, WNBA (Women’s National Basketball Association), Deloitte, Arvato (Bertelsmann), DEPT, Beezy, TraceLink, Hogan Lovells, Mappedin, University of Houston, Archrock, HSBC, mtu Solutions, Tango Analytics, VergeSense, Rolls-Royce, Robin Powered, Booking Holdings, KFC, Deliveroo, PwC, Yealink, TomTom, Toyota, RICOH, Citigroup, Butlr Technologies, Smarten Spaces, Aloha EPOS, NASDAQ, EDF Energy
About the Authors

Joy Trinquet
Senior Analyst
Joy is a Senior Analyst in the Verdantix Smart Buildings practice. Her current research agenda focuses on integrated workplace management systems/connected portfolio intellige…
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Claire Stephens
Research Director, Smart Buildings
Claire Stephens is Research Director of the Smart Buildings team. With 18 years of experience in the sector, Claire is recognized as an expert in industries that make up the b…
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