Buyer’s Guide: Connected Worker Solutions

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Executive Summary

This report provides executives at industrial sites responsible for the selection, implementation and management of software, hardware or services for connected worker (CW) solutions with an up-to-date analysis of 32 prominent CW solutions on the market. The analysis of the report leverages data drawn from seven questionnaires from prominent CW solution providers, as well as from briefings and demos delivered to Verdantix. The report also includes insights drawn from our annual surveys of decision-makers in operations, maintenance, engineering  and process safety roles. Buyers should use this report to support them in their search for CW software and any associated hardware, alongside service offerings that fit their requirements.

Connected Worker Solutions Buyer’s Guide 2022 
Demand For Connected Worker Solutions Is Surging
Connected Worker Solutions Solve Seven Major Use Cases
Vendors Pursue Multiple Strategies To Enhance Their Product Offerings And Gain Market Share
Customers Shortlisting A Connected Worker Solution Should Apply Five Criteria During The Selection Process

Inclusion Criteria For The 2022 Connected Worker Solutions Buyer’s Guide 
AMA Offers A Robust Remote Assistance And Mobile Workflow Management Solution For Manufacturing Firms
Atheer’s AR Platform Offers Solid Functionality For Knowledge Management, Digitized Work Instructions And Remote Assistance
Blackline Safety Draws On GPS And Gas Detection Expertise To Bolster Its Lone Worker Monitoring Solutions
Damstra Technology’s Portfolio Of Connected Worker Solutions Covers The Spectrum Of EHS And Operations Use Cases
Guardhat’s IIoT Platform And Wearables Solve A Variety Of Operational And EHS Usage Scenarios  
Librestream’s AR Platform Provides A Secure Solution For Remote Assistance And Digitized Work Instructions In Low-Bandwidth Environments
Parsable Provides Strong End-To-End Digital Work Form Creation And Distribution Functionality
Proceedix Leverages Its Flexible Manufacturing Workflow Capabilities To Deliver Digital Work Instructions And Inspections
PTC’s Acquisitions In The AR Space Provide A Strong Foundation For 3D AR Work Instructions
SightCall’s Remote Assistance Solution Provides Fast Time-To-Value Through Integration Within CRM And FSM Software
TeamViewer Establishes Itself In The Manufacturing Sector Through A Robust Remote Assistance Offering  

 
Figure 1-1. Use Case Coverage Of CW Solution Providers 
Figure 1-2. Use Case Coverage Of CW Solution Providers 
Figure 2-1. CW Solution Deal Flow: Acquisitions And Investments (January 2018–December 2020) 
Figure 2-2. CW Solution Deal Flow: Acquisitions And Investments (January–December 2021)  
Figure 3-1. Product, Industry Focus And Publicly Named Customers Of CW Solution Providers 
Figure 3-2. Product, Industry Focus And Publicly Named Customers Of CW Solution Providers 
Figure 4. Five Criteria Customers Should Apply When Selecting A Connected Worker Solution Provider 
Figure 5. AMA’s Connected Worker Solution Overview 
Figure 6. Atheer’s Connected Worker Solution Overview 
Figure 7. Blackline Safety’s Connected Worker Solution Overview 
Figure 8. Damstra Technology’s Connected Worker Solution Overview 
Figure 9. Guardhat’s Connected Worker Solution Overview 
Figure 10. Librestream’s Connected Worker Solution Overview 
Figure 11. Parsable’s Connected Worker Solution Overview 
Figure 12. Proceedix’s Connected Worker Solution Overview 
Figure 13. PTC’s Connected Worker Solution Overview 
Figure 14. SightCall’s Connected Worker Solution Overview 
Figure 15. TeamViewer’s Connected Worker Solution Overview 
Mitsubishi, Yamato, Vault Intelligence, EIC, SlateSafety, Accenture, Poka, ECOM, Saudi Aramco Energy Ventures, Renault, Lone Worker Solutions, Vuzix, Vlahi, OverIT, Dust Mobile, Clorox, Gemba Systems, Pratt & Whitney, Rockwell Automation, Signify, Facebook, AGCO, Westinghouse Electric Company , German Research Center for Artificial Intelligence, TotalMobile, Microsoft, CANCOM, Cisco Systems, Heineken, Snap-on, Fitbit, KPMG, Triax , Lifebooster, European Union, Raytheon, Adapt IT, SpaceView, SmartConnect, Capgemini, Sirris, FLIR, Porsche, Osborne, iBASEt, Bid Group, McCarthy Building Companies, National Institute of Standards and Technology, UK Health and Safety Executive, Barton Malow, Guardhat, Blackline Safety, Epson, NOV, Airbus, Hexoskin, AWS, Northern Ireland Water, Apple, International Organization for Standardization, Proceedix, Appligos, DHL, IATA, TWNKLS, Fike, Volvo, Google, Inmarsat, Flype, Apprentice.io, ProGlove, Wearable Technologies, CEMEX, Grupo Datco, Symphony IndustrialAI, ADT Security, Dynabook, Boehringer Ingelheim, BAE, Zebra, DAQRI, Confederation of British Industry, Rombit, Encina Wastewater Authority, Orange, Upskill, SightCall, Avnet, ION, Qualcomm, Taqtile, Industrial Scientific, TIKS, Iberia, soft2tec, Pepperl+Fuchs, Philips Lighting, AMA, SAP, Realwear, GE Healthcare, Dräger, GOARC, SAP.iO, Krones, Magic Leap, Vuforia, Ferrovial, Crescentech, McKinsey, British Telecoms, Kenzen, InUse, Suntory, Scope AR, Servicemax, ServiceNow, Iridium, Air Liquide, Optalert, Sparta Systems, Samsung, StrongArm Technologies, TrackWise, Avanade, Iristick, XMReality, US Bureau of Labor Statistics, Keppel Offshore & Marine, Parsable, Dino-Lite, Volkswagen, Getac, TeamViewer, Salesforce, Olympus, EnerCorp, Schaeffler Group, Atheer, OnSIM, Proplanner, Halliburton, AVEVA, Augmentir, Bühler, Pipedrive, Schuler, OEG, Medtronic, iSafe, CareAR, Innovapptive, Kognitiv Spark, Verizon, afran Helicopter Engines, IBM, A4BEE, Enablon, Peoplesafe, Shell, Amazon, Kraft Heinz, OBW, Certified Safety, West Fraser, Michelin, GEOS, Sopra Steria, Tableau, US Department of Energy, Tesco, LLVision, Grupo Bimbo, U.S. Steel, Audi, Aware360, World Health Organization, Henkel, PTC, RE’FLEKT, Flanders Make, Koenig & Bauer, Colgate-Palmolive, Walmart, ODG, TenForce, SGS, 3M, GSK, Federal Ministry of Education and Research (Germany), Equivital, Waypoint Labs, Deloitte, SICPA, Ubimax, Damstra Technology, KOAMTAC, Coca-Cola HBC, SOTI, oculavis, Honeywell, AT&T, Howden, Caterpillar, FrieslandCampina, Fujitsu, NTT, Rolls-Royce, Westunitis, Intelex, PwC, Toyota, Trimble, SANY America, Librestream, ONtheGO Platforms

About the Authors

Hugo Fuller

Hugo Fuller

Senior Analyst

Hugo is a Senior Analyst in the Verdantix Industrial Transformation practice. His current research agenda explores the technologies within the industrial asset management soft…

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Malavika Tohani

Malavika Tohani

Research Director

Malavika is a Research Director at Verdantix, guiding research that explores how digital technologies and services are reshaping industrial operations to become safer, more ef…

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