Strategic Focus: Tech Solutions For Reputational Risk Monitoring

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Executive Summary

Reputational risk vectors have multiplied in the last 10 years, with the advent of social media, ESG concerns and increased regulatory pressure. Firms are now beholden to codes of conduct – covering both themselves and their supply chains – greatly expanding the areas in which they could be held accountable. Given the speed and complexity of both public and private responses, understanding and monitoring a firm’s wider reputation can aid an organization in navigating potential and actualized risks. These risks might stem from cyber-attacks, fraud or from traditional incidents, but in all cases, maintaining an understanding of how these factors can proliferate can assist firms in traversing today’s risk landscape. 

Table of contents

Reputational monitoring increases in relevance as material risks multiply
Opportunities for reputational damage compound on top of conventional incidents, making monitoring more relevant than ever
Investing in the management of reputational risk provides proactive and appropriate coverage
Technology solutions are few, but focused

Table of figures

Figure 1. Direct and indirect reputational risk vectors by materiality
Figure 2. Sample supply chain ethics and code of conduct regulations

About the authors

Nathan Goldstein

Senior Analyst
Nathan is a Senior Analyst in the Verdantix EHS practice out of the New York office. His current research agenda focuses on the intersection of sustainability and ESG trends within the EHS operational sphere. Prior to joining Verdantix, Nathan worked at Bluefield Research, where he covered the global water industry, with a focus on the energy, industrial and digital segments. Nathan holds a MSc in Water: Science and Governance from King’s College London.

Daniel Garcia

Senior Manager
Daniel is a risk and compliance subject-matter expert (SME), with over 16 years of global experience, having worked for major financial institutions and consulting firms in Latin America, Europe and Asia. He leads the Verdantix Risk Management practice, where he steers market research intelligence and provides Advisory services on risk and compliance matters. Daniel has a BA in Economics and an MSc in Capital Markets and Financial Engineering.

Bill Pennington

VP Research, EHS & Risk Management
Bill is the VP Research for the Verdantix EHS & Risk Management practices. His current agenda focuses on understanding the evolution of EHS and enterprise risk management, evaluating emerging strategic risks and benchmarking technology buyers’ budgets, priorities and preferences globally.

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