Strategic Focus: Tech Solutions For Reputational Risk Monitoring

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Executive Summary

Reputational risk vectors have multiplied in the last 10 years, with the advent of social media, ESG concerns and increased regulatory pressure. Firms are now beholden to codes of conduct – covering both themselves and their supply chains – greatly expanding the areas in which they could be held accountable. Given the speed and complexity of both public and private responses, understanding and monitoring a firm’s wider reputation can aid an organization in navigating potential and actualized risks. These risks might stem from cyber-attacks, fraud or from traditional incidents, but in all cases, maintaining an understanding of how these factors can proliferate can assist firms in traversing today’s risk landscape. 
Reputational monitoring increases in relevance as material risks multiply
Opportunities for reputational damage compound on top of conventional incidents, making monitoring more relevant than ever
Investing in the management of reputational risk provides proactive and appropriate coverage
Technology solutions are few, but focused
Figure 1. Direct and indirect reputational risk vectors by materiality
Figure 2. Sample supply chain ethics and code of conduct regulations

About the Authors

Nathan Goldstein

Nathan Goldstein

Senior Manager

Nathan is a Senior Manager at Verdantix, specializing in EHS software and the convergence of sustainability, EHS and operational risk. He leads research that helps corporate d…

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Daniel Garcia

Daniel Garcia

Senior Manager

Daniel is a risk and compliance subject-matter expert (SME), with over 16 years of global experience, having worked for major financial institutions and consulting firms in La…

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Bill Pennington

Bill Pennington

VP Research

Bill is VP Research at Verdantix, where he leads analysis on the evolving and interconnected landscapes of EHS, quality, AI and enterprise risk management. His research helps …

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