Strategic Focus: How Consulting Services Support ESG-Aligned Social Performance

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Executive Summary

Social performance is increasingly considered key to a firm’s ESG and sustainability practices. Corporates must take into account macro-level drivers that incentivize them to engage more with matters such as diversity, equity and inclusion (DEI), supply chain due diligence, talent attraction and retention, and inclusive leadership. Consultants offer a range of sustainability services specifically focused on the social performance and delivery of firms. In addition to detailing the challenges corporates must address and why, this report considers some of the key solutions firms should seek from service providers to develop their social strategy, performance and sustainability agendas.

Table of contents

Consulting Services Provide Corporates With Strategies To Measure, Manage And Improve Social Impact
Social Impact Is Growing As A Key Tenet Of Sustainability Agendas
Key Pain Points Can Stagnate Progress
Consulting Services Make Social Performance Improvements Achievable

Table of figures

Figure 1. European Sustainability Reporting Standards Social Requirements
Figure 2. Social-Related Reporting Requirements Driving Corporate Action
Figure 3. Pressure Points For Firms Trying To Establish Best Social Practice
Figure 4. Key Characteristics Of CSR And ESG
Figure 5. Steps To Achieving Social Performance Improvements

About the authors

Guy Lewis

Industry Analyst
Guy is an Industry Analyst in the ESG and Sustainability Practice. Prior to joining Verdantix, he worked at Bulb helping to optimise member experience as part of their renewable energy offering. He gained knowledge in operations and smart technologies. Guy holds a BA in Geography from the University of Manchester, with a placement year at the University of Queensland.

Kim Knickle

Research Director, ESG & Sustainability

Kim leads the Verdantix ESG & Sustainability practice, addressing business challenges and priorities in ESG and sustainability through technology and services. Her current research agenda focuses on ESG regulatory and market drivers, sustainability reporting, risk management, supply chain sustainability, circular economy, social impact.  Knickle has worked for more than 20 years in the IT industry, providing research and analysis to help companies invest wisely in new technologies. Before joining the analyst industry, she held various roles in IT services, engineering, and product safety testing, beginning her career at Underwriters Laboratories, Inc.  Knickle holds a MBA from Boston University and a BS in electrical engineering from Cornell.

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