Strategic Focus: GIS Holds The Power To Transform Occupant Experience

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Executive Summary

Geographic information systems (GISs) are an integral tool for many industries, and their applications are fast becoming essential for real estate facilities and asset management. In the current economic climate, facilities managers (FMs) are digitizing building operations in pursuit of cost savings, improved operational efficiencies and more meaningful spatial insights. With advancements in technology, it is now easier than ever for organizations to use GIS to improve occupant experience and translate complex spatial data sets into actionable insights. However, most firms have yet to take advantage of GIS capabilities – and not all facilities management software offers its integration. Vendors and corporate buyers should leverage the findings of this report to discover how to capitalize on the changing priorities of real estate managers and FMs.

Table of contents

GIS holds the power to transform building occupant experience
Digital transformation of geospatial data has the potential to revolutionize facilities management for better occupant and user experience
A lack of GIS integration significantly limits CMMS/IWMS functionality
Digital twins and GIS go hand-in-hand to optimize facilities management

Table of figures

Figure 1. Overview of indoor positioning systems
Figure 2. CMMS, IWMS & CPIP overview
Figure 3. Examples of GIS-integrated software

About the authors

Sophie Planken-Bichler

Analyst
Sophie is an Analyst in the Verdantix Smart Buildings practice. She joined Verdantix in 2023, having previously worked as a landscape architect at James Blake Associates, where she gained experience in sustainable design and environmental policy. Sophie holds a BSc in Geography from the University of Exeter.

Claire Stephens

Research Director, Smart Buildings
Claire Stephens is Research Director of the Smart Buildings team. With 18 years of experience in the sector, Claire is recognized as an expert in industries that make up the built environment, in particular, corporate and commercial real estate, and workplace and sustainability technologies. At Verdantix, Claire will be digging into building technology for building owners, occupiers and investors, focusing on how to support them in reaching their ESG objectives. Prior to her arrival at Verdantix, Claire launched Asia’s first corporate real estate, green building and building technology publications. She has also delivered full lifecycle real estate consultancy services covering a broad range of asset types in industries including financial services, oil and gas, pharmaceuticals, technology, consumer goods, media, retail and hospitality.

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