Strategic Focus: EHS Technologies For Protecting Field Service Workers
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Executive Summary
This report shines a light on the opportunity for technology to protect field service workers who undertake jobs either alone or in small teams in isolated or remote settings. These workers lack supervision and communication, which increases vulnerability and the risk of an incident occurring. Industries within the field service sector include agriculture and construction, which have high levels of EHS risk. Slips, roadway crashes and electrical and chemical faults are common incidents, all of which can result in hefty fines. To mitigate this, field service providers are increasingly leveraging digital technologies that monitor a wearer’s health status and identify any risks in their surrounding environment. Firms should recognize which devices best address EHS risks, as well as gain an awareness of their drawbacks.
Table of contents
EHS Technologies Offer An Innovative Opportunity To Protect Field Service WorkersField Work Is Performed At Remote Locations Either Alone Or In Small Groups
Common Hazards And Risks Persist Across The Field Service Industry
Dedicated Devices Can Monitor The Surrounding Environment and Worker Health During Field Service Work
Improvements In Data Privacy And Battery Life Are Needed To Facilitate Adoption of A Wider Spread Of Technology
Table of figures
Figure 1. Rollout Of Location-Tracking WearablesFigure 2. Rollout Of Vehicle Telematics For Safety
Figure 3. Rollout Of Vital Sign Monitoring Wearables
Figure 4. Rollout Of Lone Worker Wearables
Figure 5. Technologies That Support Field Service Workers
Organisations mentioned
Alcatel-Lucent Enterprise, AMCS, Blackline Safety, Cambridge Mobile Telematics, Damstra Technology, Equivital, Everbridge, Fatigue Science, GPS Insight, Hewlett Packard Enterprise, Honeywell, Inform Communications, Kenzen, Kitov.ai, Lifebooster, Logical Safety, LONEALERT, MākuSafe, Maven Machines, Microsoft, National Grid, oculavis, Optalert, Opti-Time, RaSpect, Reactec, Realwear, Safepoint, SmartCap, StaySafe, Swissphone, UK Health And Safety Executive (HSE), Urbint, US National Safety Council (NSC), Verizon Connect, viAct, Vigo TechnologiesAbout the authors
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