Strategic Focus: Digital Technologies For Real-Time Risk Management In Fire Services

03 Sep, 2024

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Executive Summary

The fire services industry is seeking solutions to digitize its incident response processes for rapid data-driven decision-making. EHS hardware vendors have developed functionality to improve real-time resource coordination and integrations with connected devices to support firefighters' unique challenges. This report aims to inform fire chiefs about the software functionality available to support real-time incident management and the different types of vendors in the market. Real-time incident management software executives can leverage these insights to inform product development and strategy.
Fire services seek out software tools to streamline incident management stages
Real-time fire incident response poses several challenges
Key RTIM software functionality improves response effectiveness
Different RTIM vendor heritages bring unique capabilities
Figure 1. Fire services can leverage software solutions at various stages of an incident response
Figure 2. Real-time incident management software vendors have various heritages

About the Authors

Rain Chiang

Rain Chiang

Industry Analyst

Rain is an Industry Analyst in the Verdantix EHSQ practice. His current research agenda focuses on the intersection between EHSQ and ESG priorities. Prior to joining Verd...

Bill Pennington

Bill Pennington

VP Research

Bill is VP Research at Verdantix, where he leads analysis on the evolving and interconnected landscapes of EHS, quality, AI and enterprise risk management. His research helps ...

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