Strategic Focus: Digital Technologies For Real-Time Risk Management In Fire Services

Published 3 September 2024 by Rain Chiang & Bill Pennington &
Connected Worker Devices Environment, Health & Safety Risk Management Strategic Focus

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Executive Summary

The fire services industry is seeking solutions to digitize its incident response processes for rapid data-driven decision-making. EHS hardware vendors have developed functionality to improve real-time resource coordination and integrations with connected devices to support firefighters' unique challenges. This report aims to inform fire chiefs about the software functionality available to support real-time incident management and the different types of vendors in the market. Real-time incident management software executives can leverage these insights to inform product development and strategy.

Table of contents

Fire services seek out software tools to streamline incident management stages
Real-time fire incident response poses several challenges
Key RTIM software functionality improves response effectiveness
Different RTIM vendor heritages bring unique capabilities

Table of figures

Figure 1. Fire services can leverage software solutions at various stages of an incident response
Figure 2. Real-time incident management software vendors have various heritages

About the authors

Rain Chiang

Industry Analyst
Rain is an Industry Analyst in the Verdantix EHSQ practice. His current research agenda focuses on the intersection between EHSQ and ESG priorities. Prior to joining Verdantix, Rain gained consulting experience from internships at EY and P&G. He holds an MA in Economics and Politics from the University of Edinburgh.

Bill Pennington

VP Research, EHS & Risk Management
Bill is the VP Research for the Verdantix EHS & Risk Management practices. His current agenda focuses on understanding the evolution of EHS and enterprise risk management, evaluating emerging strategic risks and benchmarking technology buyers’ budgets, priorities and preferences globally.

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