Smart Innovators: Reputational Risk Software

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Executive Summary

Over the past five years, as firms find themselves operating more and more in the public eye, new and emerging risks have altered the corporate risk landscape. As a result, businesses and operations have had to find new ways to monitor, assess and weigh relevant risks, as well as the impacts these risks have on their reputation. From sentiment analysis and ESG expectations, to regulatory compliance, firms are increasingly leveraging solutions from reputational risk software providers to stay ahead of any threats that might materialize and hurt operations or perception. This report serves as a valuable resource for buyers seeking reputational risk software, offering a comprehensive benchmark of capabilities across 11 solution providers. 
Summary for decision-makers
Reputational risk solutions help businesses to proactively assess, monitor and deliver holistic insights

The reputational risk software ecosystem is as diverse as the risks themselves
Introducing the reputational risk software market
Evaluated firms and selection criteria
Reputational risk software firms have a wide range of heritages, which each lend specific strengths
Select building blocks serve as a foundation for reputational risk management
The reputational risk market is at the forefront of innovation
Figure 1. Contributing reputational risk vectors
Figure 2. Hierarchy of reputational risk vendor capabilities
Figure 3. Assessment criteria
Figure 4. Reputational risk software providers: capabilities assessment

About the Authors

Nathan Goldstein

Nathan Goldstein

Senior Manager

Nathan is a Senior Manager at Verdantix, specializing in EHS software and the convergence of sustainability, EHS and operational risk. He leads research that helps corporate d...

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Katelyn Johnson

Katelyn Johnson

Senior Manager

Katelyn is a Senior Manager at Verdantix, specializing in enterprise risk management and external risk and resilience. She helps executives navigate today’s evolving ris...

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