Smart Innovators: Reputational Risk Software

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Executive Summary

Over the past five years, as firms find themselves operating more and more in the public eye, new and emerging risks have altered the corporate risk landscape. As a result, businesses and operations have had to find new ways to monitor, assess and weigh relevant risks, as well as the impacts these risks have on their reputation. From sentiment analysis and ESG expectations, to regulatory compliance, firms are increasingly leveraging solutions from reputational risk software providers to stay ahead of any threats that might materialize and hurt operations or perception. This report serves as a valuable resource for buyers seeking reputational risk software, offering a comprehensive benchmark of capabilities across 11 solution providers. 

Table of contents

Summary for decision-makers
Reputational risk solutions help businesses to proactively assess, monitor and deliver holistic insights

The reputational risk software ecosystem is as diverse as the risks themselves
Introducing the reputational risk software market
Evaluated firms and selection criteria
Reputational risk software firms have a wide range of heritages, which each lend specific strengths
Select building blocks serve as a foundation for reputational risk management
The reputational risk market is at the forefront of innovation

Table of figures

Figure 1. Contributing reputational risk vectors
Figure 2. Hierarchy of reputational risk vendor capabilities
Figure 3. Assessment criteria
Figure 4. Reputational risk software providers: capabilities assessment

About the authors

Nathan Goldstein

Senior Analyst
Nathan is a Senior Analyst in the Verdantix EHSQ practice out of the New York office. His current research agenda focuses on the intersection of sustainability and ESG trends within the EHSQ operational sphere. Prior to joining Verdantix, Nathan worked at Bluefield Research, where he covered the global water industry, with a focus on the energy, industrial and digital segments. Nathan holds a MSc in Water: Science and Governance from King’s College London.

Katelyn Johnson

Senior Manager, Risk Management
Katelyn is the Senior Manager in the Verdantix Risk Management practice. Her current research agenda focuses on climate risk and its integration into risk management frameworks. Prior to joining Verdantix, Katelyn was a climate scientist at GNS Science in New Zealand. She has previously held roles in the energy industry, where she helped projects manage risk due to weather and ocean phenomena. Katelyn holds a PhD in Geology from Victoria University of Wellington and an MS in Earth Sciences from Ohio State University – both focusing on climate science – as well as a BS in Meteorology from Texas A&M University.

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