Smart Innovators: Quality Management System Software
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Executive Summary
The quality management function is an essential component of an organization, collaborating with numerous other business functions to ensure compliance. As market competitiveness escalates and digital tools mature, firms are considering the use of quality management system (QMS) software to support a proactive approach to quality management. This report provides an industry-agnostic benchmark of the capabilities of 25 QMS software solution providers. Quality management professionals should use this report to assess vendors’ relative capabilities across 12 quality management functional areas, to inform their software purchasing decisions.
Table of contents
Digitizing quality management enables compliance and elevates product quality and customer satisfactionSeveral drivers influence quality management digitization in 2024
Current status of the QMS software market
Evaluated firms and selection criteria
Quality management is served by vendors from diverse backgrounds
QMS software features highly interconnected core capabilities
QMS software is well-positioned to elevate quality beyond compliance
Several innovation areas differentiate vendors in a commoditized market.
Table of figures
Figure 1. QMS software impacts various stages of the product life cycleFigure 2. Selection process for identifying Smart Innovators
Figure 3. QMS software: key functionality
Figure 4. QMS software providers: capabilities assessment
Organisations mentioned
AssurX, Augmentir, Avanos Medical, Benchmark Gensuite, Boeing, ComplianceQuest, Cority, DevonWay, DNV , Dot Compliance, Enablon, ETQ, Honeywell, ICH, Ideagen, Instrumental, Intelex, Intellect, International Organization for Standardization (ISO), IQVIA, MasterControl, OpenAI, Oracle, Parker Meggit, PSC, PTC, QAD, Qualio, Rockwell Automation, SAP, Siemens, Sparta Systems, Spirit AeroSystems, SPR Therapeutics, TenForce, US Federal Aviation Administration (FAA), US Food and Drug Administration (FDA), WD-40, WTW, XybionAbout the authors
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