Smart Innovators: Quality Management System Software
Rain Chiang
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Executive Summary
The quality management function is an essential component of an organization, collaborating with numerous other business functions to ensure compliance. As market competitiveness escalates and digital tools mature, firms are considering the use of quality management system (QMS) software to support a proactive approach to quality management. This report provides an industry-agnostic benchmark of the capabilities of 25 QMS software solution providers. Quality management professionals should use this report to assess vendors’ relative capabilities across 12 quality management functional areas, to inform their software purchasing decisions.Several drivers influence quality management digitization in 2024
Current status of the QMS software market
Evaluated firms and selection criteria
Quality management is served by vendors from diverse backgrounds
QMS software features highly interconnected core capabilities
QMS software is well-positioned to elevate quality beyond compliance
Several innovation areas differentiate vendors in a commoditized market.
Figure 2. Selection process for identifying Smart Innovators
Figure 3. QMS software: key functionality
Figure 4. QMS software providers: capabilities assessment
About the Authors
Rain Chiang
Industry Analyst
Rain is an Industry Analyst in the Verdantix EHSQ practice. His current research agenda focuses on the intersection between EHSQ and ESG priorities. Prior to joining Verd...
Bill Pennington
VP Research
Bill is VP Research at Verdantix, where he leads analysis on the evolving and interconnected landscapes of EHS, quality, AI and enterprise risk management. His research helps ...
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