Smart Innovators: Computerized Maintenance Management Systems

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Executive Summary

This report offers an in-depth analysis of the current state of the computerized maintenance management system (CMMS) market, focusing on 16 innovative vendors with the most comprehensive solutions. It provides buyers with a high-level assessment of these vendors and their offerings, and helps executives understand how their capabilities compare across six key assessment criteria: asset information management; inspections and audit management; inventory and materials management; procurement management; work order and workforce management; and business intelligence and analytics. Our interviews reveal that challenges such as reducing equipment downtime, extending asset lifespan, managing compliance and improving operational efficiency are driving renewed interest from customers and sparking aggressive product development from vendors. Lastly, we offer insights into future trends that will shape the next evolution of CMMS.
Summary for decision-makers
Smart Innovators: computerized maintenance management systems (CMMS)

Maintenance inefficiencies caused by aging equipment and dated legacy systems are driving CMMS adoption
The CMMS market is a hub of spending and investment activity
Introducing the CMMS market
CMMS solutions have six core capabilities
CMMS software streamlines maintenance by reducing downtime, ensuring compliance and enhancing decision-making
Customers must develop a strategy and collaborate with vendors to succeed
To stand out from the competition, CMMS product roadmaps should feature three specific capabilities
Figure 1. Vendor capabilities: computerized maintenance management systems

About the Authors

Henry Kirkman

Henry Kirkman

Industry Analyst

Henry is an Industry Analyst at Verdantix. His current research agenda focuses on quality management, field service management and industrial applications of AI, including Gen…

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Malavika Tohani

Malavika Tohani

Research Director

Malavika is a Research Director at Verdantix, guiding research that explores how digital technologies and services are reshaping industrial operations to become safer, more ef…

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