Strategic Focus: Using Mobile Apps To Bring A Digital Experience To The Workplace
22 Mar, 2021
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Executive Summary
The workplace experience app market continues to evolve at a fast pace under rapid product innovation and an expanding supplier landscape. This report helps building occupiers, landlords and co-working firms to understand the latest innovations in the workplace app market to inform technology roadmaps and purchase decisions. The analysis finds that workplace experience apps are becoming increasingly feature-rich to maximize user engagement and offer more integrations to business software platforms and building operational systems. In the future, workplace apps will extend their functionality to support remote and hybrid working usage scenarios. Buyers need to align mobile app strategies with available budgets, workplace goals and broader IT objectives.
Customers Face A Confusing Workplace App Marketplace
Building Occupiers, Landlords And Co-Working Operators Are Rolling Out Workplace Experience Apps
Customers Should Distinguish Between Five Categories Of Workplace Experience App
Apps Are Becoming More Feature Rich To Maximize User Engagement
Future Workplace Apps Will Empower Hybrid Workplaces And Offer Wider Integration To Business Services
Firms Should Align Mobile App Strategies With Budgets, Workplace Goals And IT Strategies
Building Occupiers, Landlords And Co-Working Operators Are Rolling Out Workplace Experience Apps
Customers Should Distinguish Between Five Categories Of Workplace Experience App
Apps Are Becoming More Feature Rich To Maximize User Engagement
Future Workplace Apps Will Empower Hybrid Workplaces And Offer Wider Integration To Business Services
Firms Should Align Mobile App Strategies With Budgets, Workplace Goals And IT Strategies
Figure 1. Key Workplace App Usage Scenarios By Client Type
Figure 2. Changing Focus Areas Of Innovation In The Workplace App Market
Figure 3. Three Phases Of Workplace App Market Development
Figure 2. Changing Focus Areas Of Innovation In The Workplace App Market
Figure 3. Three Phases Of Workplace App Market Development
Spaceflow, Accenture, Condeco, Freespace, Jamestown, Facebook, MotivHealth, Zoom, CA Immo, AllWays Health Partners, Microsoft, WeWork, Inpixon, Spica Technologies, Appian, Allianz, Optix, Nexudus, Refresh, OfficeSpace Software, Atos, AXA, IBI Group, Rapal, Stripe, Planon, 15Five, Lane, SpaceOS, Schneider Electric, RXR Realty, Convene, Zurich Insurance Group, LiquidSpace, Thing Technologies, M&g, Sprout, Modo Labs, Slack, Capital One, Amenify, Envoy, FSI, FM:Systems, Mapiq, ServiceNow, Accruent, Comfy, Uber, Salesforce, Blackstone, JLL, MazeMap, Adyen, HqO, Yardi, DivcoWest, IBM, Nuvolo, CoWorkr, Spacewell, Proximity, Jell, Siemens, Headspace, HID Global, Racing Point, Equiem, SpaceIQ, Openpath, Honeywell, Office App, Tango, Wellable, The Hub Newry, Rise Buildings, Cognizant, WellTok, Instagram
About the Authors

Ibrahim Yate
Senior Analyst
Ibrahim is a Senior Analyst in the Verdantix Smart Buildings practice, which he joined in 2016. His current agenda covers innovation in software and hardware solutions for spa…
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Susan Clarke
Research Director
Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem…
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