Product Benchmark: Control Of Work Capabilities of PSM Software

Published 27 February 2024 by Sayanh Alam & Malavika Tohani &
Connected Worker Solutions Control Of Work Digital Transformation Strategy Industrial IoT Operational Excellence Operational Risk Management Process Safety Management Real-Time Risk Management Product Benchmark

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Executive Summary

This report draws on, and contains an extract from, the Verdantix analysis originally published in the 2023 Green Quadrant for process safety management (PSM) software (see Verdantix Green Quadrant: Process Safety Management Software 2023). In this benchmark report, we provide an analysis of the functionality offered by 15 PSM vendors, against 17 assessment criteria, to help operations and process safety managers and executives find the best-fit control of work (CoW) software for their purposes. The results reveal that most PSM software vendors offer strong capabilities for CoW, with Enablon, Intelex and Sphera leading the market. When shortlisting vendors, buyers should consider software that offers critical event management (CEM) and remote assistance capabilities, simple mobile experiences tailored for frontline workers, and advanced 3D visualizations for simultaneous operations (SIMOPS).

Table of contents

Industrial firms show strong demand for control of work (CoW) software
Safe operations drive demand for CoW software
Assessment criteria for CoW software
The majority of PSM software providers offer strong capabilities for CoW
Buyers must prioritize CoW software vendors aligned with their industry risk profile

Table of figures

Figure 1. Four key assessment criteria for CoW functionality
Figure 2. Capability scores for CoW functionality
Figure 3. Total capability scores for CoW functionality
Figure 4. CoW capabilities of 15 PSM vendors

Organisations mentioned

AVEVA, Braskem, Calpine Corporation, Cority, Delek US, DePuy Synthes, EDF Energy, Enablon, Energia, Engica, Evergreen Packaging, Fonterra, George’s, GOARC, Hexagon, Ideagen DevonWay, Ideagen EHS, Indaver, Intelex, j5 International, Mangan Software Solutions, NiSoft, PetroChina, Prometheus Group, SAP, Saudi Aramco, Sphera, Suncor, TenForce, VelocityEHS, Wacker Polysilicon, Yokogawa RAP

About the authors

Sayanh Alam

Analyst
Sayanh is an Analyst in the Verdantix Industrial Transformation practice. Prior to joining Verdantix, she completed an MSc in Chemistry with Molecular Physics at Imperial College London. Here, she undertook research in renewable energy, focusing on improving the thermal stability of organic solar cells under manufacturing and operating conditions.

Malavika Tohani

Research Director, Industrial Transformation
Malavika leads the Verdantix Industrial Transformation practice. The team’s current research focusses on digital technologies and services that enable industrial operations become safer, efficient and sustainable such as asset maintenance and performance, industrial AI and data management, connected workforce and field service management, process safety and industrial engineering, design and construction. Malavika has over 20 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

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