Ørn Software’s Optimaze Helps Finland Deliver More User-Friendly And Efficient Healthcare Services

Published 5 October 2022 by Ibrahim Yate & Justine Bornstein &
IWMS / CAFM Optimization Smart Buildings Case Study Market Insight

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Executive Summary

This case study examines how the IT and facilities management team at Finland’s Counties’ Service Centre for Facilities and Real Estate Management (Maakuntien tilakeskus) deployed Ørn Software’s Optimaze to centralize and optimize space, lease and maintenance data management processes. It also demonstrates how the solution supports broader objectives around transforming service delivery, by benchmarking operational performance across a portfolio. Heads of real estate and facilities management can use this report to explore how the digitization of back-office services can lead to improvements in front-office delivery. 

Table of contents

Ørn Software’s Optimaze Helps Finland Deliver More User-Friendly And Efficient Municipal Services 
The Counties’ Service Centre Oversees Facilities Management Services For Social And Healthcare Properties 
The Counties’ Service Centre Uses Optimaze Solution To Improve Operations Management 
Optimaze Deployment Facilitates More Convenient, Efficient Services 

 

Table of figures

Figure 1: 2022 Nordic Corporate Use Of Commercial Software For Facilities And Real Estate Management Processes

Figure 2: 2022 Corporate Priorities In Real Estate

 

About the authors

Ibrahim Yate

Senior Analyst

Ibrahim is a Senior Analyst in the Verdantix Smart Buildings practice, which he joined in 2016. His current agenda covers innovation in software and hardware solutions for space management, workplace management, and workplace systems integration. Ibrahim holds an MSc from Imperial College London and MA from Cambridge University.

Justine Bornstein

Research Director, Smart Buildings
Justine is the Research Director of the Verdantix Smart Buildings practice. Her current research agenda focusses on digitisation, decarbonisation and optimisation across the built environment. Prior to joining Verdantix, Justine worked at Deloitte as the research lead covering transport, energy, industrial and public sectors. Justine holds a Ph.D. in Economics from Nagoya University in Japan. 

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