Strategic Focus: The Converging Landscape of Enterprise Asset Management And Field Service Management Solutions

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Executive Summary

The convergence of enterprise asset management (EAM) and field service management (FSM) technologies has led to a significant transformation in the industry landscape. This shift is driven by overlapping capabilities, technological advancements, asset complexity, competitive pressures and customer demand for comprehensive solutions. As a result, organizations are now adopting tailored combinations of EAM and FSM solutions to address their unique operational needs. This report provides potential buyers of EAM and FSM software with an overview of the current state of the market, detailing the driving factors behind its growth, and offering guidance as to the most suitable combination of technologies for different firms.

Table of contents

The Interoperability Of Technologies Is Advancing Firms Towards Operational Excellence 
Technological Advancements And Customer Demand Are Driving The Converging Landscape
Overlapping Capabilities Bridge The Gap Between EAM And FSM Solutions
Firms Require Unique Combinations Of EAM And FSM Software To Meet Their Diverse Needs

Table of figures

Figure 1. The Overlapping Use Cases Of EAM And FSM Solutions

About the authors

Henry Kirkman


Henry is an Analyst in the Verdantix Operational Excellence practice. His current research agenda focusses on connected worker solutions and technologies for industrial asset maintenance. Prior to joining Verdantix, Henry was completing his Masters degree in Civil Engineering from the University of Exeter. Here, he designed an innovative internal structure for a unmanned aerial vehicle used for offshore wind turbine inspections.

Malavika Tohani

Research Director

Malavika leads the Verdantix Operational Excellence practice. Her current research agenda focuses on digital technologies for Operational Excellence including digital twins and software solutions for industrial risk and asset management. Malavika has over 15 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

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