Market Insight: New And Emerging Applications Of AI In The Built Environment

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Executive Summary

Artificial intelligence (AI) has been deployed successfully across all aspects of the built environment to unlock efficiency and productivity improvements within both existing and new workflows.

Verdantix has taken a holistic view of the market and identified the key applications of AI in building operations, alongside exciting new applications of the technology developed through advancements such as large language models (LLMs) and generative AI (GenAI). We have drawn upon vendor responses to questionnaires for other research reports, and previously provided information, alongside conducting extensive desk research, to consolidate our view of offerings in the market that harness AI technologies.

GenAI and LLMs present significant opportunity in the operations, and design and construction phases of buildings; although the technology is nascent, some solutions have already come to market that showcase their application. This report should be leveraged by corporate readers to better understand the solutions currently available to improve operational efficiency, and to gain insights into those that are emerging both in operations and in other parts of the building life cycle.

Table of contents

AI has been successfully deployed to enhance built environment operations
Why does AI matter to real estate executives?
Established and identified applications of AI across built environment operations
2023: the year of the LLM
Current uses of LLMs span three main areas
LLMs present significant opportunities for the AEC industry
AI will continue to shape the built environment for years to come
GenAI will take centre-stage
AI offerings may not be revolutionized, but the implementation and background processes will be

Table of figures

Figure 1. Awareness of AI in facilities and real estate initiatives
Figure 2. Core offerings of AI in building operations
Figure 3. Building equipment control AI applications
Figure 4. Health and safety AI applications
Figure 5. Space and workplace AI applications
Figure 6. Investment and facilities management AI applications

About the authors

Harry Wilson

Senior Analyst
Harry is a Senior Analyst in the Verdantix Real Estate & Built Environment practice. Harry's research and advisory expertise centres on energy management; he leads Verdantix coverage of building energy management software, building electrification, and microgrids and energy resilience technologies. Prior to joining Verdantix, Harry worked as a Mechanical Engineer at engineering consultancy Arup, where he specialized in the design of net zero new-build and retrofit facilities across the commercial, science and technology sectors. He holds an M.Eng in Mechanical Engineering from the University of Nottingham. 

Claire Stephens

Research Director, Smart Buildings
Claire Stephens is Research Director of the Smart Buildings team. With 18 years of experience in the sector, Claire is recognized as an expert in industries that make up the built environment, in particular, corporate and commercial real estate, and workplace and sustainability technologies. At Verdantix, Claire will be digging into building technology for building owners, occupiers and investors, focusing on how to support them in reaching their ESG objectives. Prior to her arrival at Verdantix, Claire launched Asia’s first corporate real estate, green building and building technology publications. She has also delivered full lifecycle real estate consultancy services covering a broad range of asset types in industries including financial services, oil and gas, pharmaceuticals, technology, consumer goods, media, retail and hospitality.

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