Impact Working Delivers Positive Digital Experiences To Its Tenants With essensys’s Connectivity Solutions

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Executive Summary

This case study is one of a series of reports designed to help landlords and flexible space providers understand software solutions for network and IT management. The report focuses on how Impact Working has deployed a suite of essensys solutions, including its Connect and Operate software Platform, white-labelled tenant app, and outsourced IT services, to support tenant experiences. Without an in-house IT team, Impact Working uses software and services to drive positive digital experiences for its tenants by maintaining reliable networks. Flexible space firms and office landlords can use this report to understand the challenges Impact Working faces in its network management and to uncover how it addresses them.

Consistent IT networks are a foundational part of Impact Working’s flex space proposition
Impact Working is a growing flex space provider
Impact Working must keep pace with the high standards of its tenants
essensys provides managed services and software to Impact Working
Continuity of service builds a foundation for tenant retention
Impact Working plans to leverage essensys to assist with its growth trajectory

About the Authors

Ben Readman

Ben Readman

Industry Analyst

Ben is an Industry Analyst in the Verdantix Smart Buildings practice. His current research agenda focuses on ESG strategies and technologies for real estate, and corporate rea…

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Rodolphe d’Arjuzon

Rodolphe d’Arjuzon

Chief Product Officer and Co-Founder

Rodolphe co-founded Verdantix in 2008 and directs the firm’s research strategy across all practice areas. Rodolphe has over 20 years of experience in technology research…

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