Impact Working Delivers Positive Digital Experiences To Its Tenants With essensys’s Connectivity Solutions

Published 18 September 2023 by Ben Readman & Rodolphe d’Arjuzon &
Building Mobile Applications Real Estate & Built Environment Space and Workplace Management Case Study

Access this research

Access all Real Estate & Built Environment content with a strategic subscription or buy this single report

Buy Subscription

Need help or have a question about this report? Contact us for assistance

Executive Summary

This case study is one of a series of reports designed to help landlords and flexible space providers understand software solutions for network and IT management. The report focuses on how Impact Working has deployed a suite of essensys solutions, including its Connect and Operate software Platform, white-labelled tenant app, and outsourced IT services, to support tenant experiences. Without an in-house IT team, Impact Working uses software and services to drive positive digital experiences for its tenants by maintaining reliable networks. Flexible space firms and office landlords can use this report to understand the challenges Impact Working faces in its network management and to uncover how it addresses them.

Table of contents

Consistent IT networks are a foundational part of Impact Working’s flex space proposition
Impact Working is a growing flex space provider
Impact Working must keep pace with the high standards of its tenants
essensys provides managed services and software to Impact Working
Continuity of service builds a foundation for tenant retention
Impact Working plans to leverage essensys to assist with its growth trajectory

About the authors

Ben Readman

Industry Analyst
Ben is an Industry Analyst in the Verdantix Smart Buildings practice. His current research agenda focuses on ESG strategies and technologies for real estate, and corporate real estate technology investment strategies. Ben Joined Verdantix in 2021, having previously worked as a researcher at CECAN and as a sustainability officer for the NHS. He holds a Masters in Environmental Strategy from the University of Surrey and a BA in Geography from the University of Birmingham.

Rodolphe d’Arjuzon

MD and Global Head of Research
Rodolphe co-founded Verdantix in 2008 and directs the firm’s research strategy across all practice areas. Rodolphe has over 20 years of experience in technology research and strategy consulting. He previously worked for Barclays Bank and L.E.K. Consulting. Rodolphe holds a PhD in Physics from the University of Cambridge.

Related Reports

Not a Verdantix client yet?

Register with Verdantix for authoritative data, analysis and advice to allow your business to succeed.