Green Quadrant: Industrial Asset Management Technology Implementation Services 2024

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Executive Summary

This report provides a detailed fact-based comparison of the most prominent industrial asset management (IAM) technology implementation service vendors in the market. Based on the proprietary Verdantix Green Quadrant methodology, the analysis comprised two-hour live briefings, desktop research and vendor responses to a 117-point questionnaire covering 18 capability and nine market momentum categories. Verdantix also conducted interviews with 11 implementation customers and reviewed the data from our global survey of 304 operational excellence decision-makers. Verdantix research finds that the IAM tech services market is growing rapidly, with industrial organizations pushing digitization initiatives to boost productivity and reach decarbonization goals. Among the firms analysed in this study, four providers – Wood, Cohesive, Stork and Arcadis – demonstrated leading asset management tech implementation capabilities. 

Table of contents

Asset management tech implementation services are more relevant than ever for industrial firms
The industrial asset management (IAM) tech implementation market is booming
Industrial firms leverage service providers’ expertise with digital tools and change management
IAM tech implementation service providers have varied heritages
IAM tech implementation services are invariably part of broader consulting engagements
Strategic services ensure smooth implementation of the appropriate technologies
Ancillary technologies unlock greater efficiencies when implemented in tandem with asset management systems
Post-implementation support helps maintain implementations, to ensure continued value
Green Quadrant for IAM technology implementation services
Green Quadrant methodology
Evaluated firms and selection criteria
Plotting a Green Quadrant
Accenture overview
Analyst insight: Accenture leverages its global presence to deliver strong technical implementation support
Arcadis overview
Analyst insight: Arcadis offers AIP and EAM software implementation expertise to firms in rail, water and road
Capgemini overview
Analyst insight: Capgemini delivers strong technical implementation services through its IT heritage
Cohesive overview
Analyst insight: Cohesive offers market-leading EAM and asset reliability software implementation services
MaxGrip overview
Analyst insight: MaxGrip proves its deployment know-how in EAM and APM implementations for manufacturing firms
Pinnacle overview
Analyst insight: Pinnacle draws on its integrity and reliability heritage in APM implementation services for oil and gas firms
Sapphire overview
Analyst insight: Sapphire leverages its ERP heritage to enhance its HxGN EAM implementation offering
Stork overview
Analyst insight: Stork excels in asset reliability tech services, underpinned by strong data management capabilities
Wood overview
Analyst insight: Wood stands out for its market-leading asset management technology implementation services for energy firms
WSP overview
Analyst insight: WSP draws on engineering knowledge to deliver broad asset management tech implementation services

Table of figures

Figure 1. Industrial asset management (IAM) services spending plans
Figure 2. Service providers’ industry penetration
Figure 3. IAM technology implementation service provider landscape
Figure 4. IAM technology implementation service lines  
Figure 5. Capabilities criteria for IAM technology implementation services
Figure 6. Momentum criteria for IAM technology implementation services
Figure 7. Service provider scores (capabilities)
Figure 8. Service provider scores (momentum)
Figure 9. Green Quadrant for IAM technology implementation services 2024

About the authors

Hugo Fuller

Industry Analyst
Hugo is an Industry Analyst in the Verdantix Operational Excellence practice. His current research agenda explores the technologies within the industrial asset management software market, with a focus on enterprise asset management software and computerized maintenance management systems. In Advisory, he focuses on go-to-market, thought-leadership and market-sizing work. Prior to joining Verdantix, Hugo worked in PR analytics and studied English at University College London.

Malavika Tohani

Research Director, Operational Excellence
Malavika leads the Verdantix Operational Excellence practice. Her current research agenda focuses on digital technologies for Operational Excellence including digital twins and software solutions for industrial risk and asset management. Malavika has over 15 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

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