Best Practices For EHS Software Implementation Services
Isabel Velasco
Steve Bolton
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Executive Summary
This report provides corporate managers with best practice advice for implementing EHS software, particularly for firms obtaining support from a consulting provider. To capture best practices, Verdantix undertook 19 interviews with EHS, quality and IT managers and senior executives heavily involved in software implementation processes and decision-making, as well as ten heads of practices at EHS consulting firms. Verdantix analysis finds that best practice approaches to EHS software implementation involve: (1) conducting workshop sessions to scope a plan that fully aligns with the firm’s internal vision; (2) adopting an agile approach that is strategically structured across multiple phases, and (3) allocating significant effort to change management that aligns with location-specific attitudes.Misalignment Of Internal Stakeholders’ Vision Risks Unsuccessful Implementation Results
Insufficient Effort Placed On Change Management Causes A Barrier To Widespread User Acceptability
Over-Customization Of Software Typically Yields Unwanted Results
Successful Implementation Requires An Agile Approach That Proves To Drive Value Early On
Select EHS Consultants With Proven Depth And Breadth In Technical And Subject Matter Expertise
Conduct Workshop Sessions To Scope A Plan That Fully Aligns With The Firm’s Internal Vision
Adopt An Agile Approach That Is Strategically Structured Across Multiple Phases
Allocate Significant Effort To Change Management That Aligns With Location-Specific Attitudes
Figure 2. Eight Common Challenges Experienced During EHS Software Implementation
Figure 3. Seven Bad Practices That Risk Unsuccessful Implementation Of EHS Software
Figure 4. EHS Consulting Vendors Interviewed
Figure 5. Best Practice Guidance For EHS Software Implementation Process
About the Authors
Isabel Velasco
Industry Analyst
Isabel is an Industry Analyst in the Verdantix EHS practice. Her current agenda focuses on research on all applications of EHS Software, and digital technologies used for EHS ...
Steve Bolton
Research Director
Steve leads the Verdantix EHS research practice, based out of our New York office. He has 25 years of experience advising on sustainability, EHS, circular economy, corporate s...
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