Buyer’s Guide: Space And Workplace Management Software (2021)

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Executive Summary

This report provides executives in facilities, HR and real estate with an up-to-date analysis of the 21 most prominent specialist space and workplace software platforms available on the market today. This report leverages data recently collected from 21 vendors via questionnaires and software demonstrations, as well as existing research on the smart workplace market. The past 12 months have seen vendors offer an expanding array of employee-facing apps that enhance the workplace experience and launch new tools to support COVID-19 safety in the workplace. Space and workplace software vendors are also capturing increasingly granular data on people flow and utilization. Buyers should use this guide to support them in their search for a space and workplace management platform that fits their needs and to help them build a shortlist. 

Table of contents

Buyer’s Guide: Space And Workplace Management Software (2021) 
Defining Space And Workplace Management Software
Space Management Solutions Provide Specialist Tools For Workplace Management And Employee Engagement
Building Occupiers, Services Firms And Landlords Should Review Space Management Platforms
Building Occupiers Are Using Space Management Software For Employee Experience And COVID-19 Use Cases
Buyers Should Extend Their Search To Vendors Of IWMS, IoT Platforms And Workplace Apps

Review Of Key Product Enhancements 
Functionality Enhancements Focus On Workplace Safety Tools For The COVID-19 Era

Inclusion Criteria For The 2021 Space And Workplace Management Software Buyer’s Guide
Accruent’s EMS Software Updates Its Scheduling Tool To Support Virtual Collaborations And Work Order Management
Density Launches Its Open Area Product To Support Indoor Social Distancing Monitoring
FM:Systems Updates Its FMS:Employee Module To Support Health Questionnaires And A Unified User Experience
Four Winds Interactive Forms Digital Signage Integrations With Its Subsidiary SmartSpace Global
IBI Group Launches Its Space Planning And Reservation Tool Nspace Designed For Rapid Deployment
iOFFICE’s Teem Enables Faster Deployment And COVID-19 Space Planning
Locatee Leverages Wi-Fi Data To Support COVID-19 Planning And Smart Workplace Services
Lone Rooftop Launches More Scalable Wi-Fi Monitoring And Sensor-Driven Space Planning Tools
Mapiq Expands Its Workplace Management Platform With COVID-19 Tools And Smart Parking
OfficeSpace Software Launches Return To Work Functionality And Integrates With Collaboration Platforms
Rapal Updates Optimaze’s Real-Time Occupancy Monitoring And Mobile App Capabilities
Relogix Launches Its New Conexus Workplace Monitoring Platform That Offers Sensor-Driven Insights
Schneider Electric Launches A Portfolio Of Workplace Apps To Support Occupant Safety Needs
Siemens’ Comfy Solution Launches More Granular Space Usage Analytics To Support Workplace Re-Entry Programmes
SmartSpace Global Forms Digital Signage Integrations Following Its Acquisition By Four Winds Interactive
SpaceIQ’s Serraview Launches A New COVID-19 Tracking Dashboard And Workplace Mobile App
SpaceIQ’s SiQ Delivers Value By Expanding Its Restacking Tool And Refreshing Its Mobile App
Spaceti Repurposes Its Platform To Support The Return To Work
Spica Technologies Add Customizable Workplace Space Labels To Enhance The User Experience
Thing Technologies’ Integration Options Enable Smart Contact Tracing And Cleaning Processes
VergeSense Launches Social Distancing Compliance And Smart Cleaning Solutions
Workplace Fabric Updates Its Freespace Solution To Support Critical Return To Work Processes

Table of figures

Figure 1. Software Functionality Provided By Space And Workplace Software
Figure 2. Space And Workplace Software Solutions Are Capturing Increasingly Granular Data
Figure 3. Common User Groups Of Space And Workplace Management Software
Figure 4. Real Estate Executives’ Investment Plans For Space And Workplace Software
Figure 5. Space And Workplace Management Functionality Provided By Six Vendor Categories
Figure 6. Space And Workplace Management Solutions Included In The Buyer Guide
Figure 7. Accruent’s EMS Software Overview
Figure 8. Density Solution Overview
Figure 9. FM:Systems’s FMS:Employee Solution Overview
Figure 10. FWI’s SmartSpace Global Solution Overview
Figure 11. IBI Group’s Nspace Solution Overview
Figure 12. iOFFICE’s Teem Solution Overview
Figure 13. Locatee Solution Overview
Figure 14. Lone Rooftop Solution Overview
Figure 15. Mapiq Solution Overview
Figure 16. OfficeSpace Software Solution Overview
Figure 17. Rapal’s Optimaze Solution Overview
Figure 18. Relogix’s Connexus Solution Overview
Figure 19. Schneider Electric’s Solution Overview 
Figure 20. Siemens’ Comfy Solution Overview
Figure 21. SpaceIQ’s Serraview Solution Overview
Figure 22. SpaceIQ’s SiQ Solution Overview
Figure 23. Spaceti Solution Overview
Figure 24. Spica Technologies Solution Overview
Figure 25. Thing Technologies’ Thing-It Solution Overview
Figure 26. VergeSense Solution Overview
Figure 27. Workplace Fabric’s Freespace Solution Overview

Organisations mentioned

Tufts University, Verizon, 3XN, ABB, ABN AMRO, Accel-KKR, Accenture, Accruent, AECOM, AgilQuest, Airbnb, Akin Gump Strauss Hauer & Feld LLC, Allegion Ventures, Amenify, American Family Insurance, AON, ARCHIBUS, AssetWorks, AstraZeneca, Asure Software, ATB, Atos, Atrium Health, Autodesk, Avaya, BAH, Bank of Montreal, Basware, BDC, BDO, Bellrock, Biogen, BLG, BMO, Bosch, Box, BP, British Telecoms, Brown University, Cadillac Fairview, Capital One, Capreon, Cargotec, Carrier, Castellum, CBRE, Cisco, Citi, City of New York, Cloudbooking, Cobblestone A/S, Cologne Zoo, Comfy, Compass Group, Condeco, Coor, CoWorkr, CrowdComfort, Crown Estate, Cushman & Wakefield, Danone, Dassault, Deloitte, Density, Drees & Sommer, Dropbox, EcoEnergy Insights, EMS Software, Energisme, ENGIE, ExxonMobil, EY, Fabriq, Facilio, Facilitator, FAMIS360, FM:Systems, FourWinds Interactive, Fraunhofer, Fresenius, FSI, GE, Gensler, GetJoan, Grainger, Grand Canon University, HHS, HID Global, HOK, HP, Hypoport, IBI Group, IBM, Imperial College London, Inspire FM, Instagram, Intel, iOFFICE, Irisys, ISS, JLL Spark, Johnson Controls, KIA Motors, KLP, Legal & General, Liberty Global, LinkedIn, Liquid Space, LobbyConnect, Locatee, Lone Rooftop, L'Oreal, Lyft, Mace, Mapiq, Marketo, Marriott, MasterCard, Matrix Booking, McDonald's, MedTech, MetaProp, Microsoft, Motorola, MRI Software, MSD, NASA, NASDAQ, Nedap, New York University, Newmark Knight Frank, Nuvolo, OccupEye, OfficeSpace Software, O'Malley's Alley, OpenSensors, Optimaze, Oracle, Outotec, Pathbreaker Ventures, Pinterest, Planon, PointGrab, PvH, PwC, Quicken Loans, Rapal, Rapid7, RBC, Red Thread, Relogix, Resurgens Technology Partners, Rhodes College, Robin Powered, Roche, Rolls-Royce, Royal Children's Hospital Melbourne, Salesforce, Savills, Schneider Electric, Serraview, Service Works Group, Shell, Shopify, Siemens, Sine, SiQ, Skoda, Slack, SmartSpace Global, Smartway2, Snapchat, Société Générale, Sodexo, SpaceIQ, Spaceti, Spacewell, Spica Technologies, Standard Chartered Bank, Stanford University, Starbucks, Starschema, Suncorp, Swiss Post, Swiss Re, Tango, TD Bank, Teem, Telefonica, Telus, Tesla, TfL, Thing Technologies, Thompson Reuters, ThoughtWire, TIAA, Tishman Speyer, TOPdesk, Trimble, Uber, UBS, UK Government, Unilever, Union Bank, University of Notre Dame, UPC, UPM, US Customs & Border Protection, VECOS, VergeSense, Virgin Media, VLogic, Vodafone, Wageningen University & Research, Walmart, Willis Towers Watson, Workplace Fabric, Xovis, Y Combinator, Yale University, Yanzi, zLink, Zurich Insurance, Zynga

About the authors

Ibrahim Yate

Senior Analyst

Ibrahim is a Senior Analyst in the Verdantix Smart Buildings practice, which he joined in 2016. His current agenda covers innovation in software and hardware solutions for space management, workplace management, and workplace systems integration. Ibrahim holds an MSc from Imperial College London and MA from Cambridge University.

Susan Clarke

Research Director

Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace management systems and IoT platforms for buildings. Her research expertise also includes a broad range of energy management technologies and energy services. Susan has eight years of experience in technology research. She holds a MSc from the University of London in Sustainable Development.

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