Buyer’s Guide: Computerized Maintenance Management Systems (2023)

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Executive Summary

This report provides decision-makers at industrial facilities who are responsible for the selection, implementation and management of computerized maintenance management systems (CMMS) software with an up-to-date analysis of 10 prominent CMMS solutions on the market, as well as a broader overview of 23 CMMS solution providers. The report analysis leverages data from 10 CMMS solution providers collected via questionnaires in May and June 2023. To supplement this, Verdantix has built a holistic picture of the CMMS market and buyer requirements using a range of publicly available data, as well as insights generated via our annual global survey of 301 executives in operations, maintenance, engineering and process safety roles. Prospective buyers should use this report to support them in their search for CMMS software applications that fit their requirements.

Table of contents

Buyer’s Guide to computerized maintenance management systems (CMMS)
Defining CMMS
Digitization initiatives resulting from cost-cutting and labour shortages are driving demand for CMMS
Mature CMMS technology continues to grow through corporate digitization initiatives and investor activity
CMMS products are evolving around mobility and broader asset maintenance offerings
Customers shortlisting a CMMS should apply four criteria during the selection process
Selection criteria for the 2023 CMMS Buyer’s Guide
DevonWay’s configurable CMMS solution sits within a broader safety, quality and risk platform
eMaint provides a comprehensive CMMS via strategic partnerships and enhanced IoT integrations
Eptura provides a cloud-only CMMS solution augmented with workplace management capabilities
Fracttal offers a mobile-first CMMS to FMCG firms in Latin America and Europe
Fast-growing Limble helps FMCG firms overhaul reactive maintenance strategies through extensive pre-built integrations
MaintainX supplies North American manufacturing firms with mobile-first CMMS
MaintMaster provides a cloud-only, mobile-ready CMMS for European manufacturers and utilities
MVP One offers integrated CMMS and OEE software, along with reliability engineering services
Siveco supplies a global CMMS solution via its extensive reseller network
TMA Systems provides longstanding experience with mobile CMMS alongside a broad service offering

Table of figures

Figure 1. Mapping capabilities for CMMS and EAM 
Figure 2. Product and industry focus of CMMS solution providers
Figure 3. CMMS solution providers' regional presence
Figure 4. DevonWay CMMS solution overview
Figure 5. eMaint CMMS solution overview
Figure 6. Eptura CMMS solution overview
Figure 7. Fracttal CMMS solution overview
Figure 8. Limble CMMS solution overview
Figure 9. MaintainX CMMS solution overview
Figure 10. MaintMaster CMMS solution overview
Figure 11. MVP One CMMS solution overview
Figure 12. Siveco CMMS solution overview
Figure 13. TMA Systems CMMS solution overview

Organisations mentioned

3M, ACAD-Plus, Accruent, American Airlines, Autodesk, Babcock & Wilcox, Bank of America, Banner Health, BASF, BCG (Boston Consulting Group), Bessemer Venture Partners, Black Cat Wear Parts, Brightly Software, Camcode, CIPAM, Claranet, Cloetta, Coca-Cola Andina, Comparesoft, Comtest, Condeco, CSSI Technologies, DanoneWave, DevonWay, DPSI, Duracell, DXC Technology, Eagle Technology, EDF Energy, eMaint, Emerson, Eptura, Erudite, Esri, Falkonry, FedEx, FedRAMP, Fiix, Fluke Reliability, FMX, Fortune, Fracttal, Framatome, Gasum, GEH, General Electric (GE), Goldman Sachs, Goldman Sachs Capital Partners, Google, Huco Consulting, IFS, Infor, Integrationworx, iOFFICE + SpaceIQ , ISS, Kennametal, Kohl Wholesale, Leonardo, Limble CMMS, Magna International, MaintainX, MaintMaster Systems, Make UK, Martinrea International, Maxpanda, McDonalds, Megamation Systems, MicroMain, Microsoft, Mobility Work, MVP One, N3B Los Alamos, NetSuite, Nike, Optimal, Oracle, Pepsi, Pratt & Whitney, Precoat Metals, Prime Technologies, Privoro, Prometheus Group, Rackspace, Redlist, Reliable Process Solutions, Renault, Rolls-Royce, Rombit, Rossmann, RS Components, Safran, Samsara, SAP, Seaya Ventures, Silversmith Capital Partners, SIVA Group, Siveco Group, SNCF, Society for Maintenance & Reliability Professionals, SSG Insight, Stena Recycling, SymphonyAI Industrial, Tableau, Takeda Pharmaceuticals, Teva Pharmaceuticals, Thoma Bravo, Titan America, Titan Cement, TMA Systems, Total, UE Systems, U-Haul, Ultimo, Unilever, UpKeep, Valley Queen, VergeSense, Watco, Wilkinson Sword, YATOO, Zebra Technologies

About the authors

Hugo Fuller

Industry Analyst
Hugo is an Industry Analyst in the Verdantix Operational Excellence practice. His current research agenda explores the technologies within the industrial asset management software market, with a focus on enterprise asset management software and computerized maintenance management systems. In Advisory, he focuses on go-to-market, thought-leadership and market-sizing work. Prior to joining Verdantix, Hugo worked in PR analytics and studied English at University College London.

Malavika Tohani

Research Director, Operational Excellence
Malavika leads the Verdantix Operational Excellence practice. Her current research agenda focuses on digital technologies for Operational Excellence including digital twins and software solutions for industrial risk and asset management. Malavika has over 15 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

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