Building Maintenance Software Trends By Industry For 2020
11 Jun, 2020
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Executive Summary
This report provides industry-level insights into corporate maintenance strategies and software investment plans drawing on the 2019 global survey of 304 corporate real estate and facilities executives. The analysis finds that there is broad interest from firms in improving facility maintenance processes, particularly clearing backlogs and using maintenance to defer capital expenditure. Across the respondents, 32% plan to invest in software for asset and maintenance management by extending an existing deployment or investing for the first time. Monitoring building assets with the IoT is gaining traction; 22% of respondents are evaluating or trialling IoT solutions for this purpose. Vendors of CAFM, CMMS and IWMS should use this report to inform product roadmaps and 2020 business planning.
Facilities Executives From Multiple Sectors Want To Improve Maintenance In 2020
Firms Rate Maintenance Backlog Clearance And Asset Lifetime Extension As Significant Priorities For 2020
Buyers Plan To Make Investments Across The IoT And CMMS
Vendors Should Develop IoT-Based Functionality, And COVID-19 Tools, To Engage Buyers
Firms Rate Maintenance Backlog Clearance And Asset Lifetime Extension As Significant Priorities For 2020
Buyers Plan To Make Investments Across The IoT And CMMS
Vendors Should Develop IoT-Based Functionality, And COVID-19 Tools, To Engage Buyers
Figure 1. Priority Attributed To Maintenance Backlog Clearance By Industry
Figure 2. Priority Attributed To Optimizing Maintenance Processes To Extend Asset Lifetime By Industry
Figure 3. Investment Plans In Asset And Maintenance Management Software By Industry
Figure 4. Investment Plans In Fault Detection And Diagnosis Software By Industry
Figure 2. Priority Attributed To Optimizing Maintenance Processes To Extend Asset Lifetime By Industry
Figure 3. Investment Plans In Asset And Maintenance Management Software By Industry
Figure 4. Investment Plans In Fault Detection And Diagnosis Software By Industry
SPI Cinemas, Wendy’s International, Switch Automation, ABB, Eagle Technology, Kaiser Permanente, University of Hertfordshire, King’s College London, Martha’s Vineyard Hospital, Planon, Schneider Electric, Tenaris, Cleveland Clinic, Energisme, Dude Solutions, Primary Aim, FSI, Accruent, Envizi, JCI, US National Park Service, Uber, AVEVA, Facilio, IBM, SkyFoundry, Nuvolo, Siemens, Spidex Software, Power Hall, FMX, DC Water, Tata Power, Finsbury Food Group, Smart Facility Software
About the Authors

Dayann Charles
Senior Manager, Advisory Services
Dayann is a Senior Manager in the Verdantix Advisory Services practice, with extensive experience leading strategic projects across the Verdantix landscape. He specializes in …
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Susan Clarke
Research Director
Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem…
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