Best Practices For Incident Management
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Executive Summary
Table of contents
Best Practices For Incident Management
Incident Management Is A Core Part Of The Mission For EHS
Diverse Challenges Hinder Successful Incident Management
Workers Passively And Actively Resist Top-Down Incident Reporting Procedures
Technology Blockages Hinder A Consistent Approach To Incident Information Management
Incident Management Processes Focus On The Past Instead Of Predicting The Future
Incident Management Data Is Often Incomplete And Inconsistent
The Maturity Of Approaches To Incident Management Varies Between Organizations
Refocus Incident Management On Worker Engagement And Risk Management
Collaborative Engagement Of Frontline Workers Is Paramount For Breakthrough Incident Management
Define Incident Management As Part Of Operational Risk Management To Move Beyond Compliance
Table of figures
Figure 1. Incident Management MetricsFigure 2. Use Of Software For Safety And Risk Management
Figure 3. Leading vs. Lagging Indicators For Incident Management
Figure 4. Maturity Of Approaches To Incident Management
Figure 5. Investment In Software In 2018
Figure 6. Mobile Apps: Functionality For Incident Reporting
Figure 7. Best Practices For Incident Management
Organisations mentioned
Airsweb, Amazon, APM Terminals, Apple, Arcadis, Arkema, Axonify, Balfour Beatty, Bam Ferrovial Kier, BARTEC, Bouygues Construction, Bumi Armada, Canberra Hospital, CB&I, CH2M, Chrysaor, ConocoPhillips, Cority, Crossrail, DAQRI, DNV GL, dorsaVi, DuPont Sustainable Solutions, ecom Instruments, eCompliance, EDF Energy, Enablon, EU-OSHA, Exxon Mobil, Fingrid, FirstReport Software, GE, HANDS HQ, Health and Safety Executive (HSE), Intel, Intelex, LafargeHolcim, Lotus Notes, Maersk Group, Mass Rapid Transit (MRT), Materion, NordSafety, Occupational Safety and Health Administration (OSHA), OMV, PepsiCo, Predictive Solutions, ProcessMAP, ProntoForms, RiskPoynt, Safe Work Australia, SafetyCulture, Shell, Skanska, Smith & Nephew, Sphera, Thames Water, ThunderMaps, Tullow Oil, VINCI Construction, WalmartAbout the author
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