Best Practices: Successful IWMS/CPIP Implementations
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Executive Summary
For over 20 years, integrated workplace management systems/connected portfolio intelligence platforms (IWMSs/CPIPs) have served as aggregation hubs for various real estate and facilities management (FM) data and processes. Implementing these solutions is complex: they cut across multiple teams, depend on clean shared data, require broad integrations and can often be customized to meet specific needs. As with any cross-functional software implementation, these projects are full of challenges – both technical and organizational. This report outlines best practices across stakeholder management, technology governance and processes to avoid and manage these issues, and to ensure organizations maximize their investment through successful CPIP implementations.About the Authors
Joy Trinquet
Principal Analyst
Joy is a Principal Analyst at Verdantix, specializing in real estate, facilities and workplace technology, with a particular focus on integrated workplace management systems/c...
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Claire Stephens
Research Director
Claire Stephens is a Research Director at Verdantix, leading research into technologies and services shaping the real estate and the built environment, encompassing ...
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