Strategic Focus: The Business Case For Integrating Quality Into Operations
Rain Chiang
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Executive Summary
This report assists corporate quality practitioners and executives in forming the business case for integrating quality management into operations. Verdantix incorporates recent technology market developments in the analysis, based on insights from quality management system (QMS) software providers. The report discusses quality management principles, collaboration opportunities across function groups and the benefits of successful integration. Quality leaders should use this report to understand the drivers for quality management integration and inform key discussion points for executive buy-in.
Interrelated quality management principles and standards guide continuous improvement efforts
Firms look to quality as a differentiator in a highly competitive environment
Collaboration between functions breaks down restrictive data silos
Recent developments have accelerated ambitions to embed quality into operations
About the Authors
Rain Chiang
Industry Analyst
Rain is an Industry Analyst in the Verdantix EHSQ practice. His current research agenda focuses on the intersection between EHSQ and ESG priorities. Prior to joining Verd...
Bill Pennington
VP Research
Bill is VP Research at Verdantix, where he leads analysis on the evolving and interconnected landscapes of EHS, quality, AI and enterprise risk management. His research helps ...
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