Strategic Focus: EHS Technologies For Protecting Field Service Workers
Bill Pennington
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Executive Summary
This report shines a light on the opportunity for technology to protect field service workers who undertake jobs either alone or in small teams in isolated or remote settings. These workers lack supervision and communication, which increases vulnerability and the risk of an incident occurring. Industries within the field service sector include agriculture and construction, which have high levels of EHS risk. Slips, roadway crashes and electrical and chemical faults are common incidents, all of which can result in hefty fines. To mitigate this, field service providers are increasingly leveraging digital technologies that monitor a wearer’s health status and identify any risks in their surrounding environment. Firms should recognize which devices best address EHS risks, as well as gain an awareness of their drawbacks.Field Work Is Performed At Remote Locations Either Alone Or In Small Groups
Common Hazards And Risks Persist Across The Field Service Industry
Dedicated Devices Can Monitor The Surrounding Environment and Worker Health During Field Service Work
Improvements In Data Privacy And Battery Life Are Needed To Facilitate Adoption of A Wider Spread Of Technology
Figure 2. Rollout Of Vehicle Telematics For Safety
Figure 3. Rollout Of Vital Sign Monitoring Wearables
Figure 4. Rollout Of Lone Worker Wearables
Figure 5. Technologies That Support Field Service Workers
About the Authors
Zain Idris
Industry Analyst
Zain is an Industry Analyst specializing in EHS digital strategy and corporate spending trends. His research examines how firms are positioning their EHS budgets, considering ...
View ProfileBill Pennington
VP Research
Bill is VP Research at Verdantix, where he leads analysis on the evolving and interconnected landscapes of EHS, quality, AI and enterprise risk management. His research helps ...
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