Strategic Focus: Implementing Digital Platforms In Airports
Access this research
Access all Building Digital Platforms & Operational Tech content with a strategic subscription or buy this single report
Need help or have a question about this report? Contact us for assistance
Executive Summary
Airport operations are entering a new flight path – one that is shaped by real-time data, rather than static plans. As terminals face record volumes of travellers, tighter schedules and reduced room for error, digital platforms are emerging as the new control tower. Shrinking buffers – whether in turnaround times, gate availability or response windows – mean that airports can no longer rely on reactive coordination. By centralizing data across people, assets and infrastructure, they are shifting from reactive firefighting to foresight. Predictive maintenance, crowd flow analytics and digital twins are delivering measurable gains, enabling faster decisions and reinforced resilience. Other sectors are taking notice. As hospitals, stadiums and other transport hubs wrestle with similar pressures, airports are emerging as the proving ground for digitizing high-stakes, high-traffic environments.About the Authors
Henry Yared
Analyst
Henry is an Analyst at Verdantix, specializing in digital platforms for energy management and building performance optimization. His research focuses on improving operational ...
View Profile
Claire Stephens
Research Director
Claire Stephens is a Research Director at Verdantix, leading research into technologies and services shaping the real estate and the built environment, encompassing ...
View ProfileOther related content
Airports are bursting at the seams. In 2024, global passenger volumes hit 9.5 billion, eclipsing pre-pandemic records. With demand set to double by 2043, concrete alone won’t keep ...
23 September, 2025
Our research shows that field service leaders face three critical roadblocks to a superior customer experience: inefficient legacy systems, data silos, and insufficient technolo...
Upcoming / 23 October, 2025
.jpg?sfvrsn=28da3d4e_1)
How many times have you gotten lost in a hospital? Probably a lot… Now what if there was a perfect virtual replica of that hospital that you could use to navigate the site – and al...
26 August, 2025
Digital Platforms For Retail is a series exploring how digital systems are reshaping physical retail environments. Each instalment looks at a different sector to understand where d...
22 August, 2025
As attention shifts away from net zero target setting to asset level decarbonization, many firms are discovering critical disconnect between their energy management efforts and cor...
Upcoming / 24 September, 2025
As real estate and facilities teams rethink their tech stacks for a decarbonized, digitized future, AI is taking centre stage. This webinar explores how leading firms are applying ...
Upcoming / 25 September, 2025